Netzwerkbeobachtung für DDI, Firewalls und Lastverteiler.

BlueCat’s LiveAssurance product provides network observability: an advanced technique to understand and improve the security and performance of network infrastructure by predicting and auto-triaging issues before they occur.

Network monitoring is limited in several ways compared to network observability.

First, network monitoring is reactive—network teams can only resolve issues once they’ve already occurred. Conversely, network observability is proactive—network teams can identify and negate potential issues before they impact the network.

Second, network monitoring performs simple checks on individual network components to identify deviations from pre-defined thresholds. Network observability uses a wide range of metrics, logs and configuration information, combined with an extensive knowledge base, to understand the root causes of complex and multifactorial issues.

Once BlueCat’s LiveAssurance product identifies an issue, the auto-triage process begins. LiveAssurance automatically runs investigative steps—like gathering additional contextual diagnostic information, or analyzing and running troubleshooting tasks — before passing that information to an engineer, or narrowing down the issue with prescriptive remediation recommendations.

BlueCat’s knowledge base is a comprehensive repository of best practices, remediation strategies, automation elements and machine-generated data that govern how LiveAssurance analyzes metrics and auto-triages issues. It means that every LiveAssurance user gains access to the experience and insight of a global community of network and security experts. 

LiveAssurance uses SSH, REST API, and SNMP protocols to connect and run collection scripts on your management servers (like Palo Alto Networks Panorama or BlueCat Address Manager) as well as the network devices themselves (such as DNS and DHCP servers, firewalls, and load balancers). 

It uses CLI commands, SNMP data polling, or vendor-specific APIs. These scripts run continuously for ongoing analysis of the health and configuration of your devices.

BlueCat’s LiveAssurance product supports a broad range of network and security devices, including firewalls, routers, switches, and core DDI services (DNS, DHCP, and IPAM). LiveAssurance supports products from vendors like Check Point, Palo Alto Networks, Fortinet, Cisco, Juniper, and others.