BlueCat privacy

Privacy Statement

BlueCat Networks, Inc. and its affiliates (collectively, “BlueCat”, “we”, “our”) are committed to providing exceptional service and providing such service may involve the collection, use and disclosure of Personal Information. “Personal information” is information that can be used to identify an individual, and may include your name, address, email address, and phone number.

Protecting Personal Information is a priority for BlueCat and we have developed this Privacy Statement and our privacy practices based on the following principles:

  • Accountability
  • Identifying Purposes
  • Consent
  • Limiting Collection, Use, Disclosure, and Retention
  • Accuracy
  • Safeguards
  • Openness
  • Individual Access
  • Challenging Compliance

This Statement is intended to inform you about how BlueCat collects, uses, discloses and protects the Personal Information you provide us, from any source, including this website, all related websites, portals, applications, tools, products, software, and services (collectively “BlueCat Resources”).

Please read this Statement carefully. By accessing or using a BlueCat Resource, you consent to our use of your Personal Information as set forth in this Statement.

What We Collect

We only have access to information that you provide us. At or before the time Personal Information is collected, BlueCat will identify the purposes for which such information is collected, used and disclosed.

We will limit our collection of your Personal Information to that which is necessary for the purposes identified and we will take reasonable steps to ensure its accuracy at the time of collection.

How We Use Personal Information

We may use the Personal Information you provide us to operate our business, develop and test our products, and provide you access to, or communicate with you regarding, a BlueCat Resource. For example, this may include informing you about your account with BlueCat, sending you security updates and product information, responding to a service/support request, or communicating with you regarding your application for employment with us.

Who We Disclose Personal Information To

We may need to transfer your Personal Information outside your home country, and/or disclose it to a vendor or contractor in order to assist us with the purpose for which the information was collected.

Except as expressly set out in this Statement, or with your consent, or as required by law, we will not transfer, sell, or share your Personal Information with any third party outside of our organization.

How Long We Retain Personal Information For

We will keep your Personal Information only so long as we need it to (i) provide you with access to and/or communicate with you regarding a BlueCat Resource, (ii) ensure compliance with applicable laws and regulations.

Cookies & Other Technologies

Our website uses “cookies”, a technology that installs information on a website user’s computer to permit the website to recognize future visits using that computer and enhance your user experience. For example, BlueCat uses your “cookie” information to recognize you as a previous user of the site. You may choose to decline cookies if your browser permits, but doing so may affect your use of the website and your ability to access certain site features or engage in transactions through the site.

Like many other websites, our website also automatically collects certain non-identifiable information regarding site users, such as your computer’s and your Internet Service Provider’s Internet Protocol (IP) addresses, the date and time you access our site, the internet address of the site from which you linked directly to our site, your operating system, the sections, pages and images of the site you visit, read and view, and the content you download from the site. BlueCat uses this non-identifiable information for site and system administration purposes and to improve our website.

Our Safeguards

BlueCat has implemented security safeguards appropriate to the sensitivity of the Personal Information we collect to protect such information against theft or loss, as well as unauthorized access, use, copying, disclosure, or modification. These safeguards include: (i) various policies, procedures and standards that have been designed to establish boundaries for appropriate behavior and guidelines for handling personal information; (ii) use of confidentiality agreements for information shared with vendors and contractors; and (iii) corporate wide information security training.

If applicable, we will also take additional measures when your Personal Information is transferred from the European Economic Area (“EEA”). This includes having standard contractual clauses in place with our vendors and contractors in order to comply with the requirements of the European Union General Data Protection Regulation (GDPR) and other applicable laws and regulations. Please note that BlueCat relies on the European Commission’s adequacy decision about certain countries, as applicable, for data transfers to countries outside the EEA.

Your Choices

Upon written request, you may have access to, and can challenge the accuracy and completeness of, the Personal Information we have collected from you.

You also have a ‘right to be forgotten’ and may withdraw your consent at any time by emailing us at [email protected].

How to Contact Us

If you have any questions related to this Privacy Statement or our privacy practices, you may contact us at any time:

Address: 4100 Yonge Street, Suite 300 Toronto, Ontario M2P 2B5 Canada, Attention: Legal
Email: [email protected]
Telephone: 1-877-572-1218


We may update this Privacy Statement from time to time. If we modify our Statement, we will post the revised version here, with an updated revision date. By continuing to use a BlueCat Resource after such revisions are in effect, you accept and agree to the revisions and to abide by them.

Last Updated

This Privacy Statement was last reviewed and updated on July 24, 2018.

BlueCat acquires Men&Mice and Indeni to add important capabilities in DDI orchestration and network infrastructure resiliency to improve visibility and management of networks.Learn more