It’s why we’ve built two online communities, so BlueCat customers can ensure they’re getting the most out of their DDI investments.
Our official GitHub community is where you’ll find our repository of certified automation workflows, community-built code, and out-the-box Adaptive plugins. You’ll also discover a vibrant community of BlueCat users, discussing everything and anything about DDI.
BlueCat VIP Slack Community
If you’re a BlueCat customer with Slack, we recommend joining our VIP community channel.
It’s a super fast and convenient way to interact with other customers and BlueCat teams.
Here’s why you’re gonna love it:
You guys are smart. You have a lot of wisdom to share. On Slack, you can share it in real-time, collaborating with us (and each other) to troubleshoot common issues.
A whole lot of perks
Slack community members get early access to releases, exclusive content and other perks. And by interacting with us and other customers, they’re among the first to find out what’s happening in our industry.
A direct line to our teams
Feedback should be a conversation. Our teams will be on Slack to receive your valuable feedback on our products and services — and talk through it with you.
BlueCat ranked first in our internal customer support survey for the last 3 years. No other vendor was even in the top 10 in the last 3 years.
BlueCat techs have never failed me when I needed their expertise. Thank you for hiring top notch personnel.
BlueCat support is OUTSTANDING. Not only with this case but with every case I have ever opened. The techs are very knowledgeable and willing to assist/teach as well. I love BlueCat. They have set the bar very high.
BlueCat saves me much time and makes my job easier.
BlueCat is the backbone of our organization.
Customer support is always 1st class. They are always responsive and willing to help.
No matter the size of the issue they are always timely to respond… I can’t imagine using a different vendor at this point.
The BlueCat team has been an essential partner in our DNS environment… There are not enough good things I can say about our team.