Working as an Intern at BlueCat Networks

BlueCat co-op students in graduation gowns standing in a row holding certificates during a program completion ceremony
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This article, written by Nathaniel Paquin, describes BlueCat Networks' 2018 co-op internship program and the real-world learning experience it provided to 14 students across departments like Sales, Product, Marketing, and People (HR). It outlines the technical and operational environment interns encountered — fast-paced SaaS sales, Agile/Kanban/Scrum product development, and cross-functional collaboration — and explains how hands-on responsibility, mentorship, and an approachable culture allowed interns to contribute to meaningful outcomes such as closing deals and driving product and marketing work. The piece emphasizes the program's operational impact: converting early-career talent into productive team members who gained technical and transferable skills while helping BlueCat execute business goals and maintain a startup-like culture within a larger company.

What types of departments and roles did co-op students work in during the BlueCat 2018 program?

Co-op students in the BlueCat 2018 program were placed across multiple departments to match diverse backgrounds and skill sets. Examples from the article include the Software Development/Product Team where students experienced Agile, Kanban and Scrum methodologies; the Sales Team where interns learned SaaS deal processes, technical acronyms and pitching techniques and even closed business; the Marketing Team working on demand generation and collaborative campaigns; and the People (HR) Team where interns participated in hiring, culture initiatives, and broader HR responsibilities. The program emphasized cross-functional exposure and meaningful contributions rather than narrow task work.

How did BlueCat ensure interns could make a substantive impact rather than being given only menial tasks?

According to the article, BlueCat fostered an open, collaborative environment with approachable leadership and strong mentorship, enabling interns to take on real responsibilities early. Interns were embedded into day-to-day operational workflows—sales interns handled deals and learned SaaS processes, product interns worked within Agile sub-teams on software issues, and HR and marketing interns received multifaceted assignments. The company deliberately offered larger projects beyond generic job descriptions, and supervisors entrusted co-ops with smaller deals and tasks that led to measurable outcomes, such as closing business, which demonstrated a two-way value exchange between the company and its students.

What kinds of skills and methodologies did interns learn and apply while at BlueCat?

Interns developed both technical and transferable skills through hands-on work and team collaboration. On the product side, students engaged with Agile, Kanban, and Scrum project methodologies to plan and execute software development tasks. Sales interns learned technical acronyms related to IoT, cloud, cybersecurity and automation, along with SaaS sales processes and pitching techniques. Marketing and People team interns gained practical experience in demand generation, collaborative project execution, hiring processes, and culture initiatives. The program emphasized rapid learning, mentorship, and cross-team collaboration to build a foundation for future professional growth.

This post was written by Nathaniel Paquin, one of our past co-op students who recently graduated from the BlueCat Program – we wish him all the best in his future professional endeavors!

Cambridge dictionary defines an internship as the following: a period of time during which someone works for a company or organization in order to get experience of a particular type of work.

Now this is a tad ambiguous. Am I walking into the lion’s den of a Fortune 500 company, or is it a nascent, perhaps gazelle-like laid back start-up? Depending on the answer to the latter, how qualified do I need to be?  And if I land the job, how can I ensure I’m making a substantial impact? How much experience do I need? How much experience will I gain? … Will I be a dreaded coffee fetcher?

Prior to starting any job – full-time or internship – questions like these will be constantly running through your head. Well, the answers to the above are anything but predictable, nor can they be quantified. The good news is: at the right company, your expectations can not only be met – but exceeded.

Evidently, the only way to confirm or deny the thoughts bouncing around in your head is to jump through the door of uncertainty and see what lies on the other side.

For all of the 14 co-op students graduating from BlueCat’s internship program in the summer of 2018, stepping through the glass doors of BlueCat Networks’ Toronto HQ has been nothing short of a fast-paced learning experience – one that not only gives you an opportunity to grow as an individual, but to also make a company-wide impact.

With a diverse selection of departments from which to choose, there’s a position for individuals from all backgrounds and skill sets. Whether you’re on the Software Development Team spearheading product innovation, on the Marketing Team anchoring strong demand generation, or on the Sales Team taking our Adaptive DNS platform to the market, one thing is for certain: the BlueCat co-op program is a two-way value street. BlueCat is receiving just as much value as its pupils are.

Being on the Sales Team, I immediately resonated with BlueCat’s open and collaborative work environment. It’s pretty amazing how even though BlueCat is a well-established company with over 400 employees, it still strongly maintained that start-up vibe. Prior to this position, I yearned for a co-op role where I could expand my horizons and be part of bigger projects that were not under the general job description. The first two weeks were the scariest: I was engulfed into the world of software sales and it’s all-encompassing nature. IoT, cloud, cybersecurity, automation, you name it. It was a whirlwind of information, but I quickly acclimated myself to the fast-moving environment, learning technical acronyms, sales processes and pitching techniques. 

The process of settling in was made much easier thanks to everyone’s approachability (including leadership), and I was able to feel like I belonged with the other employees. I was soon tasked with a smaller sized deal that my boss, James, presented to me. With trepidation I accepted, and in the process I learned about what goes on behind the curtain in a SaaS deal, and I eventually ended up closing business for BlueCat. There is no doubt that both the technical and transferable skills that I slowly learned in my early days formed a great foundation for the successful completion of this task. 

Each one of my fellow co-op colleagues at BlueCat I approached for feedback were pleasantly surprised at how well BlueCat sticks to their core values. 

To quote Mohaimen Khan, a software engineering student on the Product Team: “every day is a new challenge: an opportunity to learn something new that I didn’t know the day before”. Comprising of multiple sub-units each focused on one area of BlueCat software, the Product Development Teams tackle problems together utilizing Agile, Kanban and Scrum project methodologies to plan and execute tasks.

Manuel Calvino, from the Marketing Team, said “I came into the marketing department expecting a group of outgoing, extroverted people who work hard but know how to have fun.” Manuel’s expectations were spot on, but one thing he wasn’t expecting was how close the team worked together.  “I was amazed at how much they all collaborate on projects and help each other out”.

Megan Corbett, from the People Team, came into her first co-op experience at BlueCat expecting to meet with candidates, to work with the team on hiring choices, and to make changes that improve company culture. But what she took away from the experience was much more.  “What I got was a multifaceted and fast-paced crash course in HR, lots of unexpected responsibility, but also a fun and tightly connected group of co-workers”.

As the summer of 2018 draws to a close, BlueCat marks another successful round of nurtured co-op students. From the very first wide-eyed orientation day, to the co-op bowling night, to our heartfelt graduation ceremony and all the learning, mentorship and excitement in between, we all felt like full-time BlueCat employees.


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Hilary has worked as a copywriter in digital advertising and the FinTech startup world. She is now working as a Digital Copywriter at BlueCat and learning more every day.

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