Community Code of Conduct

General Guidelines

👋🏽 Hi! We’re so happy you’re here. We’re working hard to build one of the most helpful and valuable communities for networking professionals. Here are some guidelines to get the most out of it ↓

How to be a great member (highly encouraged)!

😍 Jump right in!

👀 Ask questions — ask for help or advice when you need it

✋🏽 Ask for feedback on something you’re working on — a blog post, an ebook, an idea, a product, a design, and so on

🌲 Give more than you take — help others by answering questions

🎁 Thank those who take the time to reply to your posts

👋🏽 Say hello to new members and welcome them into the community in the #intros channel

🎉 Have a positive attitude — be friendly, helpful, and encouraging

☎️ Talk about the community to others and help grow it

🎃 Include your full name and company within your profile

📸 Where possible, use a real photo of yourself in your profile instead of an avatar

Use NVIP at your own risk — NVIP is packed full of useful insights and knowledgeable network professionals. However, we can’t review every piece of advice given by our fellow NVIPs. If someone recommends a set of instructions, new way of achieving something, or a fix to a problem, please make use of these insights at your own risk. *

How to raise a red flag 🚩 (highly discouraged!)

👹 Solicit members with products and services

👻 Drop in only to self-promote while otherwise being inactive

🤖 Spam or troll other members

💩 Be rude or condescending to other members

Thanks for joining the community. We’re glad you’re here. But we always reserve the right to deactivate accounts at our discretion should you choose not to abide by the spirit of our community guidelines.

 

Slack Specific Guidelines

1. Be real

We’re a real community of real professionals. We expect you will

  • Use your real name and photo as for your profile.
  • Add your company to your display name (this also helps everyone find you more easily, especially those from similar industries).
  • Introducing yourself in the #intros channel is the most real thing you can do (Hint!)

2. Add context and relevance

If possible, avoid posting just a link to something or a thought with no context. We encourage you to focus on starting a conversation (always make sure to explain why you’re sharing a link, image, or thought, and what other members can learn).

3. Keep it clean

Engaging community discussions can include challenging ideas. However, never attack the other person. We want your help in making sure everyone feels safe within Network VIP. Bullying of any kind isn’t allowed, and degrading comments will not be tolerated.

4. Know the NVIP Channels

👐 Open to Everyone

#intros – share a few quick lines about yourself, and learn about your fellow Network VIP’ers

#random – anything goes, fun stuff

#general-ddi – is for all things DDI, for discussions and questions that help the entire networking community, regardless of vendor affiliation or preference.

If you don’t know which of #automation, #cloud, or #security to post in, #general-ddi is your next best bet.

We’ll also post our weekly Question of The Week series here on Wednesdays. Make sure to pop in and answer!

#feature-of-the-month – this is for discussions and feedback for our Feature of the Month YouTube series. The monthly YouTube feature will be posted here. Feel free to share your thoughts and suggest future topics.

Topic Specific Channels
These are topic specific channels that are open to everybody and for questions, discussions, and posts related to the topic after which they are named.

The 3 topic specific channels are:

  1. #automations
  2. #cloud
  3. #security

 

🔒 Private (BlueCat Customers only)

NOTE: While there are BlueCat employees in private channels, these are not official customer support channels. If you need more detailed, individual help from BlueCat support, please file a case at care.bluecatnetworks.com.

#bluecat-general – participate in discussions with, and ask questions of, other BlueCat customers. Specifically related to sharing bet practices and knowledge around BlueCat’s DDI solutions. If you aren’t sure which channel (#bluecat-intergrity, #bluecat-gateway, #bluecat-edge, #micetro, #bcia-integrity) then #bluecat-general is your channel.

 

Product channels 

These channels are for all things Integrity, Gateway, Edge, Micetro, and Infrastructure Assurance, Here you can participate in discussions and gather perspectives from other BlueCat customers who are also using Integrity, Gateway, Edge, Micetro, or Infrastructure Assurance.

  1. #bluecat-integrity
  2. #bluecat-gateway
  3. #bluecat-edge
  4. #micetro
  5. #bcia-integrity

BlueCat has acquired LiveAction

It’s official! BlueCat has acquired LiveAction’s network observability and intelligence platform, which helps large enterprises optimize the performance, resiliency, and security of their networks.

Learn more