Adapt 2.0: BlueCat’s Virtual User Group
BlueCat hosted Adapt 2.0, its first virtual customer user group, bringing network IT professionals from 14 countries together to address cloud-related challenges and share best practices. The event focused on helping network teams maximize cloud investments through sessions on DNS cloud strategy, cloud visibility, IP provisioning with cloud DNS, hybrid cloud security, and managing native cloud DNS, plus automation integration. Participants also leveraged the BlueCat VIP Slack community to continue conversations, share workflows, and gain peer insight to reduce operational risk when adapting cloud technology.
What was the main purpose of BlueCat's Adapt 2.0 virtual user group?
The main purpose of Adapt 2.0 was to provide a virtual forum for BlueCat customers from around the world to learn how to adapt to cloud as a major disruptor in their industry. The agenda was designed to help customers maximize their cloud investment whether they were considering cloud adoption, moving to cloud, or already operating in the cloud, with sessions focused on DNS cloud strategy and leveraging cloud for automation. The event also aimed to bridge gaps between network and cloud teams to limit risk and improve operational coordination.
What topics did Jason Davis cover in his session 'Designing a DNS Cloud Strategy'?
Jason Davis addressed four use cases to frame a DNS cloud strategy: improving cloud visibility, provisioning IP addresses with cloud DNS, securing hybrid cloud environments using DNS, and managing native cloud DNS. His session provided tactical knowledge to help BlueCat users better integrate with their cloud teams and reduce the chaos that can result when network teams are left out of cloud decision-making. The goal was to equip network teams with practical approaches to limit organizational risk and improve operational stability as they adapt to cloud technology.
How did BlueCat emphasize community and ongoing support during the virtual event?
BlueCat emphasized community by encouraging use of BlueCat VIP, an exclusive Slack community for customers, to keep conversations going during and after the virtual user group. Participants used the channel to share Gateway workflows, exchange insights on how other network teams address similar problems, and support one another in getting more value from their BlueCat investment. This peer interaction was presented as a powerful complement to the event sessions, helping users apply learnings and reduce operational friction when adapting to cloud and automation.
What brings together network IT professionals from America, Canada, Germany, and Switzerland? Hint: it’s not a network outage.
BlueCat has hosted user groups in major cities throughout North America. But when our customers span from large metropolitan areas to smaller cities throughout the world, we needed a creative way to bring the user group experience to them.
Adapt 2.0 is our first virtual customer user group and hosted customers from all around the world. From 14 different countries, BlueCat customers joined the online event to learn how to adapt to the biggest disruptor in their industry: cloud.
Cloud seems to ignite more questions than it does answers, and we get that. Much of the agenda was designed to help our customers maximize their cloud investment, whether they’re considering cloud, moving to cloud, or already there.

Jason Davis, Senior Director of BlueCat Expert Team, kicked off the day with a session called “Designing a DNS Cloud Strategy.” Using four use cases to frame the strategy, he addressed cloud visibility, provisioning IP addresses with cloud DNS, securing hybrid cloud environments with DNS, and managing native cloud DNS.
For BlueCat users, they were equipped with the tactical knowledge to integrate with their cloud teams better. Too often the network team is left in the chaos that the cloud team unknowingly created. Bridging that gap limits the risk organizations face when adapting cloud technology, and helps the network team sleep a little better at night.

Another agenda highlight, came from Bill Morton, Director of Professional Services, Integrations & Automation. His session “Cloud & Automation” brought together two of the industry’s most current topics. On the theme of getting the most value from your cloud, Bill showed BlueCat users how they can leverage the cloud for automation.
As valuable as our sessions were, nothing compares to the power of a community. BlueCat users have exclusive access to BlueCat VIP, a Slack community just for them. Keeping up with the conversation during the virtual user group was a challenge in itself. (But we can’t complain about engaged customers!) From sharing their latest Gateway workflow to getting insight on how other network teams tackle similar problems, the BlueCat VIP community supports users and helps them get the most value from their investment with us.
Plus, we get gems like this.
