Gartner Catalyst 2019: Forest Rangers, Cost-Driven Cloud, & Other Takeaways

BlueCat’s round up of significant topics (especially cloud-related) that dominated Gartner’s flagship tech conference.


September 3, 2019

Gartner’s annual Catalyst conference kicked off last month. After four days, 3000 attendees, 17k cups of coffee, and a brilliant Mindy Cancila keynote later, it was over just like that.

For those who missed the conference, or perhaps are feeling nostalgic already, these are some of the major recurring cloud-related messages I picked up.

Hybrid and multi-cloud environments = inevitable

An informal poll at one analyst’s session showed about half of attendees’ organizations were operating on two cloud platforms or more. That should come as no surprise. Each cloud provider offers something unique.

For example, Google Cloud Platform (GCP) has a really well-built AI/Machine Learning platform. Azure is the best choice for Office 365. Then there’s Amazon Web Services (AWS) with an endless menu of additional services. The chances your organization will stick with only one are slim, and don’t even think about minimizing complexity by going cloud-only.

What does that mean? According to Alan Waite and Marco Meinardi, it means every organization will need a different set of integrations and ways to manage all these clouds. Why? To see who’s on them, and what they’re doing. To understand what’s being used, what isn’t, and why. And, if needed, to enable resources in one place to communicate with resources in another.

Forest rangers are the new fence builders

While some organizations have taken to auditing expenses on their corporate cards to uncover incidents of shadow IT (unaccounted-for compute or software), this isn’t a long-term solution.

Kyle Hilgendorf made this analogy: if IT-sanctioned network activity is a fortress in the woods, users will naturally be curious to go outside it. Maybe there’s value to be found out there, after all.

He said that the chances IT is able to build fences good enough to keep employees from venturing out into the unknown are slim. Instead, he suggests for IT to think of itself as a forest ranger group, which instead helps employees venture out into the technological woods with the right safeguards and equipment when they choose to do so.

This can take the form of IT acting as a broker for better cloud prices to avoid dangerously high bills, or helping employees access certain cloud resources so that account governance ultimately stays with IT. It can mean that IT embeds itself within business units, to better understand and respond to what users need.

Don’t pick cloud to save on costs

A key theme in both IT and this conference was how to do more with less. This is necessary, given that one Gartner prediction from 2016 estimated that CIOs would soon command smaller budgets than CMOs.

Cloud, however, was often and loudly not recommended as a way to save money. A number of analysts ironically joked that organizations who sign up for cloud are often blindsided by how big their AWS bills can be, for example. The point they were trying to make is this: governing cloud resource use is difficult. Without giving though to governance, organizations risk sabotaging the value and efficiency of their investments in it.

In perhaps one of my favourite conference quips, Alan Waite counseled attendees that ‘saving on costs’ is about as good a reason to move to cloud as ‘my CEO decided we should use the cloud’. In his session about whether cloud can actually help organizations save costs, Waite stressed the importance of being purposeful with cloud use, and thorough in governing the resource.

Enterprise IT is its own political ecosystem

In just about every session I attended, presenting analysts, like Patrick Hevesi, Kyle Hilgendorf, Alan Waite, Eric Knipp, and more, appended political caveats to their cloud strategy recommendations. They kept saying:

  • “…Assuming you’re politically able to manage it.”
  • “…Be sure to obtain executive buy-in.”
  • “…Become good at making friends with the rest of your organization.”

It’s important to remember that large organizations don’t just revolve around an IT department, and the takeaway I flew home with was, ‘the technology is the straightforward part. It’s organizing people and skills and politics around it that’s difficult.’

Versatilists are the new specialists

A number of sessions at the conference stressed the value of versatility in Enterprise IT.

When Eric Knipp talked about this, he meant that IT should be a better rounded department, understand how it fits into the organization, and un-silo itself from its stakeholders.

Patrick Hevesi meant this in the sense that Enterprise IT is in need of a growing number of ‘versatilists’ as opposed to specialists. This is a change from the traditional emphasis on people pursuing only esoteric knowledge in a very particular area. According to Hevesi, systems thinkers have an important place within organizations, especially if they happen to have a knack for organizational politics, and a handle on how technology and business unit teams in an enterprise should fit together.

Last thoughts

It’s one thing to read about trends in cloud computing online. It was a completely different experience sitting in on sessions at Gartner Catalyst, and hearing analysts’ stories about how their customers are managing in the face of it.

Published in:

An avatar of the author

BlueCat provides core services and solutions that help our customers and their teams deliver change-ready networks. With BlueCat, organizations can build reliable, secure, and agile mission-critical networks that can support transformation initiatives such as cloud adoption and automation. BlueCat’s growing portfolio includes services and solutions for automated and unified DDI management, network security, multicloud management, and network observability and health.

Related content

Detect anomalies and CVE risks with Infrastructure Assurance 8.4 

The Infrastructure Assurance 8.4 release features an anomaly detection engine for outliers and a CVE analysis engine to uncover device vulnerabilities.

Read more

Get fast, resilient, and flexible DDI management with Integrity 9.6

With Integrity 9.6, network admins can get support for new DNS record types, architect and configure multi-primary DNS, and automate IP assignments.

Read more

Deepen your security insight with Infrastructure Assurance 8.3

BlueCat Infrastructure Assurance 8.3, with an enhanced analytics dashboard, including interactive widgets and top 10 alerts, is now available.

Read more

Security, automation, cloud integration keys to DDI solution success

Only 40% of enterprises believe they are fully successful with their DDI solution. Learn how to find greater success with new research from EMA and BlueCat.

Read more

Our commitment to Micetro customers and product investment

From CEO Stephen Devito, a word on BlueCat’s ongoing commitment to supporting Micetro customers and Micetro’s evolution as a network management tool.

Read more

Seven reasons to rethink firewall monitoring and boost automation 

With BlueCat Infrastructure Assurance, you can better protect your network with automated alerts and suggested remedies for hidden issues in your firewalls.

Read more