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Making Gateway Work For You | Better Self-Service

Session 5: Implement automated self-service tasks in Gateway that are simplified down to a single screen from start to finish, and verify end results.

The starting point in any self-service journey is making simple tasks available to your end users.

Many processes require careful attention, many clicks, redundant entries of information, cross-referencing and careful verification. Implementing self-service means less frustration for your users, fewer errors, and more consistency in your environment. In this fifth episode of Making BlueCat Gateway Work for You, you’ll learn how to:

  • identify tasks for self-service,
  • simplify the self-service interaction down to a single screen from start to finish, and
  • verify end results.

BlueCat has acquired LiveAction

It’s official! BlueCat has acquired LiveAction’s network observability and intelligence platform, which helps large enterprises optimize the performance, resiliency, and security of their networks.