BlueCat moves agentic AI from insight to action with new AI integrations

NEW YORK, April 30, 2026 — BlueCat Networks, the leader in Intelligent NetOps, today announced new portfolio innovations designed to enable agentic AI in network operations, including a tech preview of its MCP Servers and the expansion of LiveAssist, its virtual engineer, across the BlueCat platform.

As organizations accelerate AI adoption, many have discovered that data silos strangle the potential for a clear return on AI investments. Only 25% of AI initiatives have “delivered expected ROI over the last few years,” according to a 2025 IBM CEO Study, 5 mindshifts to supercharge business growth.

BlueCat solves this challenge by unifying network identity, policy, and telemetry into a unified data foundation. This approach allows agentic AI systems to understand context and take coordinated action across the network.

“We unify multi-vendor network data and give customers control over how and where AI runs, whether that’s multiple deployment models, AI agents, or LLMs,” said Scott Fulton, Chief Product & Technology Officer at BlueCat. “Our Intelligent NetOps foundation lets them put AI into production and see real returns, without putting network reliability and performance at risk.”

Connecting AI to real network intelligence

To extend this foundation throughout the broader AI ecosystem, BlueCat is launching a tech preview of its MCP Servers, which connect BlueCat’s network data and capabilities to a growing range of AI agents and platforms.

These integrations provide secure, structured access to real-time and historical network context, allowing AI tools to query, analyze, and act on network intelligence across integrated development environments, chat interfaces, and enterprise workflows. MCP Servers also include pre-built tools that help NetOps teams accelerate workflow development and improve the efficiency of LLM-driven operations.

From insight to action with LiveAssist

BlueCat is also expanding LiveAssist, its virtual engineer, across its entire product portfolio, documentation, and support knowledge base.

LiveAssist uses BlueCat’s unified data foundation to move beyond basic queries. It helps teams investigate issues, understand root cause, and act through a single, conversational workflow. By combining real-time and historical network telemetry with configuration, DDI, and identity data, LiveAssist ensures a seamless progression from question to insight to execution.

“In complex environments, resilience and clarity aren’t optional. BlueCat delivers both,” said Mark Taylor, Enterprise Team Lead (Finance) at Techary, a UK-based technology services partner that delivers end-to-end IT services. “It’s flexible architecture and transparent pricing remove friction, and its unified data layer is what allows AI-driven systems to operate with real precision instead of guesswork.”

Availability

MCP Servers integrated with LiveAssist are in tech preview across the BlueCat portfolio. In July, MCP Servers will start to become available via a public registry and included with base product licenses for use with other agentic platforms.

LiveAssist, which is generally available with BlueCat’s network observability products, will extend to DDI—starting in July—and run on the BlueCat Horizon SaaS platform with usage-based pricing.

Together, these innovations bring organizations closer to self-healing, intelligent networks that can detect, reason, and respond in real time.

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About BlueCat
BlueCat’s Intelligent Network Operations (NetOps) provides the analytics and intelligence needed to change, monitor, secure, automate, and self-heal network infrastructure in support of business goals. The Intelligent NetOps portfolio provides key foundational technologies, including unified core network services, multicloud management, security, and network observability and intelligence solutions with AI-enabled analytics to reduce alert fatigue, help network teams determine root causes, and enable faster decision-making. These solutions can be deployed in hybrid or multicloud environments, in the data center, at remote or branch locations, and via SD-WAN. BlueCat is headquartered in Toronto and New York, with additional offices in the United States, France, Germany, Iceland, Japan, Singapore, Serbia, and the United Kingdom. Learn more at www.bluecatnetworks.com.

Contact:
Pierre Hamilton
Senior Manager, Corporate Communications
[email protected]