LiveNX

AI-powered network observability and intelligence platform

LiveNX marketing page highlighting network observability platform challenge and solution with partial dashboard screenshot
Key takeawaysKey takeaways are generated with AI assistance. Because automated summaries can occasionally contain errors or miss important context, always refer to the full blog post for complete information.

LiveNX is an AI-powered network observability and operational intelligence platform that unifies flow analytics, telemetry, infrastructure monitoring, and troubleshooting workflows to give enterprises end-to-end visualization from global views down to packets. It addresses the challenge of data overload in complex hybrid and multicloud networks by correlating data from devices, applications, and users to establish baselines, detect anomalies, accelerate root-cause analysis, and reduce mean time to resolution (MTTR). Add-ons such as Network Resource Monitoring, LiveAssist, LiveWire, LiveNCA, and Security Insights extend visibility, provide AI-driven assistance, packet capture, automated inventory, and security enrichment to simplify operations and optimize performance.

How does LiveNX help teams reduce mean time to resolution (MTTR) in complex, multi-vendor network environments?

LiveNX reduces MTTR by unifying flow analytics, telemetry, infrastructure monitoring, and troubleshooting workflows into a single operational experience that correlates data from every device, application, and user. Teams can move from global visualizations to specific paths, flows, and packet-level details to accelerate root-cause analysis, while automated baselining and anomaly detection surface issues faster. Integrated alerting, SNMP trap support, role-specific dashboards, and add-ons like LiveAssist provide AI-driven guidance and streamlined incident workflows, enabling quicker diagnostics and remediation across hybrid and multicloud, multi-vendor environments.

What specific capabilities do LiveNX add-ons provide and how do they extend the core platform?

LiveNX add-ons expand visibility and operational automation: Network Resource Monitoring adds infrastructure monitoring, alerting, and telemetry across routers, switches, firewalls, wireless, load balancers, SD-WAN, tunnels, virtual systems, and hybrid cloud; LiveAssist supplies an AI-powered virtual engineer for conversational troubleshooting, alert analysis, root-cause assistance, and cross-domain insights; LiveWire brings high-performance packet capture and analysis for remote sites, branches, WAN edge, and data centers; LiveNCA provides automated device discovery and a comprehensive multi-vendor asset inventory repository; Security Insights converts flow and packet data into real-time intelligence to enrich SIEM and XDR tools. Each add-on integrates with LiveNX to deepen diagnostics, automation, and security use cases.

What monitoring, visualization, and operational features does LiveNX offer for managing hybrid and multicloud networks?

LiveNX offers unified visibility by correlating flow, telemetry, infrastructure, and application data into a single platform with automated device discovery and inventory across underlays, overlays, tunnels, and multicloud providers like AWS and Azure. It provides application monitoring and troubleshooting with real-time flow capture, predictive analysis, baselining, and streamlined incident workflows; network performance monitoring with topology-overlayed metrics for devices, applications, VPNs, SD-WAN, tunnels, load balancers, and virtualized infrastructure; custom operational dashboards with point-and-click widgets for role-specific views; integrated flow-to-packet analysis for end-to-end path diagnostics; QoS and IP telephony monitoring and SNMP trap support for comprehensive operational management.

The challenge: Interpreting data to manage networks

Network teams must plan, deploy, upgrade, maintain, troubleshoot, and monitor increasingly complex network environments spanning on-premises, cloud, and remote sites. These activities are highly data-driven and rely on the accurate interpretation of information coming from applications, devices, and traffic flows.

As networks grow in scale and diversity, network teams are often inundated with data, making it harder to isolate issues quickly and ensure reliable performance across the enterprise.

The solution: LiveNX

BlueCat LiveNX is an AI-powered network observability and operational intelligence platform that provides end-to-end visualization, allowing enterprises to move seamlessly from a global view to a specific location, a single hop, or even an individual packet. By unifying flow analytics, telemetry, infrastructure monitoring, and troubleshooting workflows into a single operational experience, LiveNX delivers real-time, continuous insight into network traffic based on application and user activity. This enables network teams to establish baselines, detect anomalies, accelerate root-cause analysis, and resolve issues quickly.

By gathering and correlating data from every device, application, and user, LiveNX helps reduce mean time to resolution (MTTR) while simplifying troubleshooting across multi-vendor and multi-domain environments. With LiveNX, enterprises can manage complex hybrid and multicloud networks through automation, AI-driven insights, and unified operational visibility. It simplifies the collection, correlation, and presentation of application, infrastructure, and network data, providing actionable intelligence in real time so teams can resolve issues faster, reduce operational noise, and optimize network performance.

Add-on capabilities further extend LiveNX’s value by delivering deeper visibility into the health and behavior of network devices across hybrid environments and providing AI-powered operational assistance through natural language interactions and guided troubleshooting workflows.

San Francisco network status critical alert with device metrics and traffic charts in monitoring dashboard

Available add-ons

Network Resource Monitoring – Extends LiveNX with infrastructure monitoring, alerting, and operational telemetry across routers, switches, firewalls, wireless infrastructure, load balancers, SD-WAN environments, tunnels, virtual systems, and hybrid cloud networks.

LiveAssist – An AI-powered virtual engineer for NetOps that delivers conversational troubleshooting, operational insights, intelligent alert analysis, root-cause assistance, and cross-domain visibility across the Network Observability portfolio.

LiveWire – Integrates with LiveNX to extend network monitoring and application troubleshooting to remote sites and branches, the WAN edge, and data centers with high-performance packet capture and analysis.

LiveNCA (Network Configuration Automation) – Integrates automated device discovery for a comprehensive multi-vendor asset inventory repository.

Security Insights – Transforms LiveNX and LiveWire flow and packet data across the data center, cloud, and edge into real-time intelligence that enriches SIEM and extended detection and response tools.

Benefits

Unified data on a single platform

  • Correlate multiple data sets to generate views, graphs, and maps that illustrate the current state of applications and network performance.
  • Gain visibility across underlays, overlays, tunnels, and multicloud deployments (AWS, Azure, etc.), with automated device discovery and inventory creation.

Application monitoring and troubleshooting

  • Establish baselines with real-time flow data capture and predictive analysis.
  • Quickly resolve complex incidents across multi-vendor and multi-domain environments with streamlined incident response workflows.

Network performance monitoring

  • Visualize devices, applications, VPNs, and users.
  • Overlay performance data onto network topology for a clear operational picture and baseline performance trends.
  • Monitor SD-WAN, high-availability systems, tunnels, load balancers, and virtualized infrastructure from a unified operational view.
  • Receive alerts and SNMP traps across supported infrastructure devices.
  • Correlate infrastructure telemetry with flow analytics to accelerate troubleshooting.

Custom operational dashboards

  • Create dashboards with point-and-click widget creation.
  • Build role-specific views for operations, engineering, and executives.
  • Visualize telemetry, performance, and infrastructure health without external dashboard tools.
  • Reduce reliance on custom Grafana and Kibana environments.

Integrated flow and packet-level analysis

  • Perform end-to-end path analysis, drill down from flow visualization to packet-level detail, and accelerate root cause analysis with optimized workflows.

Monitoring, alerting, and management

  • Get real-time visualization of quality of service (QoS) anomalies, traffic classification issues, and Cisco QoS metrics such as queues, thresholds, and dropped traffic.
  • Get support for detailed IP telephony monitoring for voice quality.
  • Validate WAN and SD-WAN performance across multi-vendor environments with application and path visualization.

Features

Unified visibility

Correlate flow, telemetry, infrastructure, and application data in a single operational platform.

Accelerate troubleshooting

Move from dashboards to telemetry, paths, flows, and packets to identify root causes faster.

Optimize performance

Proactively identify, troubleshoot, and resolve network and application performance issues to speed up time to repair, avoid costly downtime, and meet business needs.

AI-assisted operations

Leverage LiveAssist to streamline investigations, surface insights, and improve operational efficiency.

Operational Health Index

Gain an automated assessment of your overall network health score. By combining multiple performance and operational indicators into an interactive health model, it helps teams quickly identify emerging issues, understand what is driving degraded conditions, and take focused action before users and services are impacted. Learn more about LiveNX’s technical specifications .

Next steps

Discover how LiveNX’s end-to-end visualization can help you better manage your network.

BlueCat’s Intelligent Network Operations (NetOps)

BlueCat’s Intelligent NetOps solutions provide the analytics and intelligence needed to enable, optimize, and secure the network to achieve business goals. With an Intelligent NetOps suite, organizations can more easily change and modernize the network as business requirements demand.

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