10/10/2025 — Update from BlueCat on cloud provider service outage
Due to a service outage on Monday, October 20th at our cloud hosting provider, your Edge service points (SPs) may have reported an OFFLINE status from approximately 3:55 AM to 4:20AM EST on Monday, October 20th. During this time period, there was no impact on SP functionality, and no DNS client resolution impacts were seen.
After the initial cloud hosting outage event, BlueCat investigated if there were any continuing Edge issues and was unable to identify continuing customer issues. If you have any issues or concerns, please contact BlueCat Customer Care through your normal channels.
Welcome to the Integrity customer hub
Learn how to get the most out of Integrity with guides, training and certifications, customer support and community resources.
New to BlueCat Integrity?
Click below to view our getting started page
Watch our Integrity X Customer Webinar
On October 15th, we held an exclusive webinar for customers only to highlight what’s new in Integrity X.
Here are some of the highlights we’ll cover:
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A redesigned, accessible interface that makes DHCP, IP management, and DNS investigations easier than ever.
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Full automation through APIs — everything you can do in the UI, you can script.
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Smarter visibility with tagging, real-time metrics, and built-in dashboards.
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Simplified operations like database backup/restore and support bundle access directly from the UI.
Have questions? Ask a question about integrity in our dedicated community category for Integrity.
Watch the Integrity X Customer Webinar
Out now: Integrity X is unified, intuitive and built for what’s next.
Integrity X brings together modern UI, powerful APIs, real-time insights, and smart tagging—everything you need to manage DDI at scale. Learn more about what’s new by watching the videos below.
A new UI, built for the way you work
Integrity X introduces a fully modern, accessible, and intuitive interface — purpose-built to empower every user. Whether you’re provisioning DHCP, managing IP space, or investigating DNS issues, the UI puts the power of the platform at your fingertips without the noise or clutter. Designed for speed, optimized for clarity, and compliant with WCAG 2.2 AA — it’s a UI every team can work with confidence.
Watch the 3-minute UI walkthrough
Watch the 3-minute UI walkthrough

If you can do it in the UI, you can automate it.
Integrity X is built entirely on a RESTful API, which also powers the product itself. Use the UI to bootstrap API calls, explore parameters via OpenAPI spec, and even kickstart AI-assisted provisioning. Whether you’re building custom integrations or scaling network automation across platforms like Terraform and ServiceNow, Integrity X let you treat DDI as code without borders.
See how APIs and automation drive real speed [Watch now]
See how APIs and automation drive real speed

Tag, track, and take control.
Tags in Integrity X let you organize devices, IPs, and assets in ways that make sense for your business. From environment labels to lifecycle states to ownership metadata, tags help you reduce search time, improve context, and streamline network audits — all without complex configuration. It’s a simple, powerful way to stay organized at scale.
Watch how tagging works in the UI [Watch now]
Watch how tagging works in the UI

Real-time metrics right out of the box
Visibility isn’t a bonus — it’s a baseline. Integrity X gives you a real-time view into DNS, DHCP, and IPAM performance, plus out-of-the-box dashboards for instant awareness. For teams that need deeper analysis, metrics stream natively to platforms like Grafana — so you can track trends, catch anomalies, and prove SLA performance with confidence.
Explore the metrics and dashboards [Watch now]
Explore the new metrics and dashboards

Quick links to useful resources
Want to get more value from Integrity? Use the links below to access product guides, documentation, customer support and the network VIP community.
Customer support
Log-in to the Care Community to submit cases, view solutions, and troubleshoot issues.
Product documentation
Access technical documentation and guides for BlueCat products.
Network VIP community
Join and learn from fellow BlueCat users and networking experts in the world’s leading DDI community.
Access the latest BlueCat learning
Level up your DDI knowledge with the latest training and certifications from the BlueCat Learning Labs. Browse the store to see upcoming courses, and access your entitlements through the BlueCat Learning portal below.
DNSSEC & BIND
A DNSSEC workshop course with lecture and hands-on labs. It is designed for Network and SysAdmin veterans who need to know how to deploy DNSSEC for their organization.
DNS & BIND Jump Start
A concise introduction to running a BIND 9 domain name server. This course covers all modern protocol features such as EDNS, DNSSEC, DNS Cookies, and much more.
DNS & BIND Leap Ahead
Deep dive into DNS & BIND. Participants are required to complete the Jump Start course as a prerequisite.
Access your entitlements through BlueCat Labs
Already have a BlueCat Labs license? Or bought something from the BlueCat Learning store? Log in to the BlueCat Learning Portal to access your entitlements.
Browse the BlueCat Learning Store
Gain new skills and certifications Browse store courses available through the BlueCat Labs curriculum, or as scheduled, classroom-based e-learning.Browse store
Instant remediation for network, security and performance issues
Leave manual troubleshooting behind with proactive observability for networks, firewalls and load balancers. Try LiveAssurance today.
New research: Access the latest EMA megatrends report
How are today’s networking teams adopting new skills and tools to meet the challenges of Hybrid and Multi-cloud, SASE and AI? EMA surveyed 406 network and IT professionals to find out.
Three ways to get more from Integrity
Guides, videos and documentation to accelerate your journey with Integrity.
Drive rapid change and faster innovation
Learn how to automate with Integrity
BlueCat Server Update Services – Feature of the Month
BSUS provides features such as scheduling updates, staging them before the upgrade, and applying patches to a group of servers. Check out the video for all…
Filtering DDI data using the RESTful v2 API BlueCat Integrity 9.5
Conduct advanced search via API by filtering DDI data or resource state based on time, DHCP scope utilization, and network names and ranges.
Bulk import DDI data with BlueCat Integrity 9.5
Users can quickly import IPv4 blocks, networks, ranges, addresses, and Mac addresses via CSV or JSON formats using the Import Entities via API.
RESTful API Swagger Docs BlueCat Integrity 9.5
Learn how you can use BlueCat’s interactive documentation of standard methods, based on the open API 3.0 schema, to test out API calls in the browser…
Increase resilience of critical infrastructure
Learn how to get ahead of network downtime
Health Monitoring – Feature of the Month
BlueCat Health Monitoring is a tool that provides greater visibility into the performance of your BDDS servers. Check out the video to learn more.
How to configure crossover high availability (xHA)
In this demo, learn how to configure a crossover high availability (xHA) pair in BlueCat Integrity for disaster recovery through redundant servers.
Embrace hybrid cloud
Learn how to extend visibility into multi-cloud
BlueCat Edge Resolver Demo
BlueCat Cloud Resolver is the first cloud-native DNS resolver that provides immediate resolution to and across any private virtual network.
Integrity 9.4: User Defined Links
User Defined Links are now more accessible by adding GUI capabilities for the creation of the links.
BlueCat Cloud Resolver – Feature of the Month
See how Cloud Resolver allows administrators to reduce complexity and easily manage their Cloud DNS zones.
Centralize DDI data from multicloud environments using Cloud Discovery and Visibility
Overview of BlueCat Cloud Discovery & Visibility.
BlueCat Cloud Discovery & Visibility
BlueCat Cloud Discovery & Visibility simplifies management of core DDI services regardless of your environment.…
3 cloud networking challenges architects should know
Collaboration is the key to gaining control over the cloud networking challenges of connectivity, security, and observability. Learn more with BlueCat.
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