Bring network observability and intelligence to customers

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The network observability and intelligence platform for service providers

Help your customers get the most value from their managed network

LiveSP is a scalable, multi-tenant platform that helps managed service providers understand, optimize, and report on the network and application performance of every customer network. 

It’s a powerful unified platform that brings observability, reporting, and automation to every network you manage—so you can help your customers drive more strategic value from their network.

I want to …

Maximize customer outcomes

Optimize the networks you manage for the outcomes your customers want by visualizing the traffic and performance of every application across LANs, WANs, SD-WAN, and multicloud environments.

Bring observability and intelligence to every customer

Give every customer deep visibility into their network and application performance, with customized dashboards and reports that support fast troubleshooting and proactive issue resolution.

Deliver better services more efficiently

Integrate with any existing provisioning tools and automate the setup of monitoring, alerts, dashboards, and reports to service more customers with less manual effort.

Simplify management of complex multi-vendor customer networks

Manage legacy networks, SD-WAN deployments, and hybrid environments with a single, unified platform that integrates flow data, SNMP, APIs, and telemetry from multiple vendors.

What you can do

Validate class of service policies

Ensure network class of service (CoS) consistency and map updates with ease

Verify consistent CoS implementation across your network and identify which sites require updates with new CoS mappings.

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Optimize applications

Optimize application behavior with visual analytics

Zoom into your network performance to investigate real-time data, from network metrics to application discovery. Automatically identify anomalous or unusual traffic to protect business-critical applications from looming threats.

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Capacity planning

Better prepare for capacity planning

Better inform capacity planning by establishing a visualization scope, selecting a timeframe, and drilling into a client site for granular insights. Easily find the correlation between network load and the delay in a branch to understand the impact quickly and ensure a quality user experience.

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Dashboards and reporting

Curate dashboards and reports according to customer needs

From high-level overviews to detailed reports, create custom reports and dashboards or select from pre-defined templates for every customer. Share them with your customers to help them better manage their network.

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Multi-view network monitoring

See your entire network at a glance

Analyze end-user experiences through multiple visualization perspectives, including metrics across the entire network for an application or a specific traffic class.

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Flow-to-packet troubleshooting

Toggle between high-level data views and packet-level forensics

Leverage LiveWire’s high-speed packet capture software to go from flow-level visualizations to a deep dive into flow analysis and packet-level forensics. Solve even the most complex or intermittent issues with historical packet data from LiveWire.

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LiveSP benefits

Become a strategic partner to customers

Provide end-to-end visibility into network and application performance that drives digital transformation and network modernization for customers transitioning to hybrid and cloud environments.

Enrich your services

Provide services that go beyond bandwidth provisioning by optimizing application performance and offering assured service-level agreements that help customers achieve key objectives and address critical pain points.

Streamline your operations

Realize massive efficiencies across thousands of customer sites by unifying management, monitoring, and reporting of every enterprise network in one flexible, multi-tenant architecture.

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Level up your managed services with multi-tenant network visibility and automated reporting.

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What they say about us

SITA and LiveSP partner to ensure complete visibility across aviation networks

LiveSP has helped us develop a world-class service management offering for software-defined networking (SDN), including the co-development of unique reporting features that bring real value to our customers. The out-of-the-box integration with existing SDN vendors has reduced time to market with a robust and comprehensive solution.”
Martin Smillie
Senior Vice President, Communications and Data Exchange

Resources

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Resources

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