4 steps to get started with Micetro

Congratulations! Your journey with Micetro starts here. Complete these four onboarding steps to use all your entitlements to their full potential.

1

Watch the onboarding intro

Learn how to deploy Micetro, get support and use the Customer Care community.

2

Access the Care Community

Log-in to the Care Community and read the Customer Care Support Handbook to learn about how to:

  • Submit and view suport cases

  • Review knowledge base articles

  • Access your product assets

  • Download additional support content

How to access the care community:

1

Check your email with a link to sign up

2

Click the link to sign up and create your Care Community profile

3

Bookmark the Care Community and save your login information

Care Community log inCare Support Handbook

3

Find Micetro product documentation

Our product documental portal provides access to all the latest BlueCat product documentation, including Micetro. No login is required. Be sure to bookmark the portal for future reference.

Get product documentation

4

Register for the Network VIP online community

Join BlueCat’s online community, Network VIP (NVIP), to collaborate, problem-solve and shoot the breeze with 1000+ like-minded networking experts and professionals.

1

Connect with a thriving networking community to talk shop, discuss Micetro configurations, compare vendor solutions, or just talk about what meat you love to grill.

2

Get exclusive access to product-specific discussions where you and other BlueCat customers can share ideas, best practices and troubleshooting tips.

3

Receive early access to exclusive beta programs and participate in community initiatives — along with access to other content and a direct channel to leave feedback with BlueCat representatives.

Join Network VIP

To join, click below and fill out the form. You’ll then recieve an invitation to get set up on Slack.

Join Network VIP

Keep learning through the Micetro customer hub

Continue your onboarding journey with Micetro through the customer hub. It contains easy access for everything you need to keep maximizing the value you get from your Micetro solutions.

Explore Micetro customer hub

BlueCat has acquired LiveAction

It’s official! BlueCat has acquired LiveAction’s network observability and intelligence platform, which helps large enterprises optimize the performance, resiliency, and security of their networks.

Learn more