Making Gateway Work For You | Better Self-Service

The starting point in any self-service journey is making simple tasks available to your end users. Many processes require careful attention, many clicks,…

The starting point in any self-service journey is making simple tasks available to your end users.

Many processes require careful attention, many clicks, redundant entries of information, cross-referencing and careful verification. Implementing self-service means less frustration for your users, fewer errors, and more consistency in your environment. In this episode, we will show you how to take these processes and simplify the interaction down to a single screen from start to finish, and how to verify end results.

 

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