Understand and optimize your whole network

BlueCat’s network observability and intelligence solutions help NetOps optimize the network and keep it running without interruption by proactively ensuring its performance, security, and reliability.

Full-context insights for everything happening on your network

Say your VoIP system is freezing and slow, impacting user and customer communication. That’s an urgent problem.

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SNMP-based monitoring and reactive troubleshooting tools might show that parts of the network are congested or that VoIP traffic is dropping more than usual, but they won’t tell you why it’s happening or where the issue is.

Observability and intelligence connect real-time metrics, network context, and configuration data to proactively detect and isolate the root cause of issues, such as VoIP latency and jitter, often resolving them before users even notice a problem.

The BlueCat network observability and intelligence suite

Our network observability and intelligence solutions continuously capture and visualize a broad range of telemetry across the whole network, including:

  • Flow data, API, SNMP, and cloud telemetry for performance monitoring
  • Packet data for enterprise-wide network forensics
  • Configuration data to detect and remediate issues across DNS, DHCP, and IP address management (together known as DDI) services, firewalls, and load balancers
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Actionable performance, security, and compliance insights

We provide automated analysis and alerting to help network teams identify unusual patterns, pinpoint root causes, and take recommended remediation steps in real time.

This proactive approach helps to prevent downtime, surface misconfigurations before they cause problems, and ensure policy enforcement across distributed environments.

Use network observability and intelligence to:

Monitor and improve baseline network health

Maintain application performance and uptime

Perform device monitoring for real-time performance and health insights

Accelerate root cause identification and resolution

Detect and respond to security threats

Enforce compliance through automated configuration checks

Advanced observability, forensics, and actionable intelligence

LiveNX, LiveWire, and LiveSP are recognized as best-in-class network observability and intelligence tools.

  • Get deep, unified intelligence across on-premises, SD-WAN, cloud, and hybrid networks
  • Resolve issues in real time with proactive remediation and actionable insights
  • Upgrade network security and performance with forensics capture and analysis

LiveNX

LiveNX

Real-time visualization, topology-based flow analysis, and performance metrics to monitor and troubleshoot complex, multi-vendor environments.

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LiveWire

LiveWire

High-speed packet capture and deep forensic analysis for root cause investigation, security response, and historical visibility.

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LiveSP

LiveSP

Multi-tenant platform for managed service providers and carriers to deliver SLA-driven performance monitoring and reporting to their customers.

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Proactive assurance for core network services

LiveAssurance provides automated detection and remediation of misconfigurations and service health issues across DDI management services, firewalls, and load balancers.

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Detect and triage risk, downtime, misconfiguration, and maintenance needs for firewalls and security devices from a wide range of vendors.

Prevent network performance degradation with proactive issue detection and recommended remediation steps for load balancers.

Automated health checks and recommended remediation steps for core network management services such as BlueCat Integrity.

Enhanced visibility

Get a holistic view of your network health to efficiently find and fix issues, errors, and performance bottlenecks.

Improved troubleshooting

With auto-triage that identifies root causes and recommends targeted solutions for complex issues, you’ll never have to Google a problem again.

Proactive optimization

Continuously monitor and optimize network performance to prevent issues before they impact application performance and end-user experience.

Better collaboration

Unify your view of network and application performance to ensure teams collaborate effectively in support of business objectives.

The foundation for Intelligent NetOps

When you integrate end-to-end observability and intelligence with the core services administering your network, you connect the systems that understand your network to the systems that change it.

Bridging packet-level performance data with core DDI management services means you can align multiple disciplines around a unified suite of intelligence, observability, automation, and security capabilities.

Talk with an expert

Speak with us about network observability and intelligence for DDI, load balancers, and firewalls.

Network observability FAQs

Network observability is an advanced technique to understand and improve the security and performance of network infrastructure by predicting and auto-triaging issues before they occur.

Network monitoring is limited in several ways compared to network observability.

First, network monitoring is reactive—network teams can only resolve issues once they’ve already occurred. Conversely, network observability is proactive—network teams can identify and address potential problems before they impact the network.

Second, network monitoring performs simple checks on individual network components to identify deviations from predefined thresholds. Meanwhile, observability uses a wide range of metrics, logs, and configuration information, combined with an extensive knowledge base, to understand the root causes of complex and multifactorial issues.

Auto-triage begins once LiveAssurance identifies an issue. LiveAssurance automatically runs investigative steps—such as gathering additional contextual diagnostic information, or analyzing and running troubleshooting tasks—and then passes that information to a network admin with prescriptive remediation recommendations.

LiveAssurance’s knowledge base is a comprehensive repository of best practices, remediation strategies, automation elements, and machine-generated data that govern how it analyzes metrics and auto-triages issues. As a result, every LiveAssurance user has access to the experience and insight of a global community of network and security experts. 

LiveAssurance uses SSH, REST API, and SNMP protocols to connect and run collection scripts on your management servers (like Palo Alto Networks Panorama or BlueCat Address Manager) as well as on network devices themselves (such as DNS and DHCP servers, firewalls, and load balancers). It uses CLI commands, SNMP data polling, or vendor-specific APIs. These scripts run continuously for ongoing analysis of the health and configuration of your devices.

LiveAssurance can be used with a broad range of network and security devices, including firewalls, load balancers, and core DDI management services. In addition to BlueCat Integrity, LiveAssurance works with products from vendors such as Check Point, Palo Alto Networks, Fortinet, Cisco, Juniper, and F5.

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Next Steps

Technical resources

Ready to dive deeper? Explore our technical resources.

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Want to speak to someone?

Let’s talk about how our solutions can accelerate your network.

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