Best-in-class network observability.

Network complexity and security issues are growing faster than teams can manage them. Reactive monitoring tools are too slow, lack intelligence across your network ecosystem, and provide data without insight.

The answer is proactive observability, data that becomes intelligence, and proactive remediation that prevents disruptive security and performance events.

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Network complexity is growing faster than teams can manage it. Reactive monitoring tools are too slow and limited—leading to outages, security risks, performance issues and failed audits.

The answer is proactive observability and automated remediation, driven by the best community-powered knowledge base in network infrastructure.

Proactive observability and intelligence that drives business performance

The health of your network determines your ability to compete—to build and deliver services and applications for users all over the world.

But complexity is soaring. It takes multiple FTEs to keep critical network infrastructure performant, secure and compliant using basic SNMP-based monitoring and troubleshooting tools.

Network observability and intelligence is different, because it’s proactive instead of reactive. It’s finely tuned to the moment-to-moment signals of risks, errors, inefficiencies, and underperformance, and automatically services proven fixes vetted by a global community of experts. 

Use network observability and intelligence for:

Preventive health checking

Assured performance and uptime

Continuous root cause analysis and recommended remediation steps

Security automation and compliance enforcement

Automated maintenance tasks and configuration checks


LiveAssurance for DDI, Firewalls and Load Balancers

LiveAssurance is BlueCat’s network observability and intelligence tool, helping IT teams:

  • Prevent outages by continually and preemptively finding and fixing common discrepancies
  • Automate troubleshooting by detecting the preconditions of downtime before it happens
  • Accelerate remediation by getting specific remediation knowledge from real-world experts

LiveAssurance: Firewalls

Detect and triage risk, downtime, misconfiguration, and maintenance for firewalls and security devices

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LiveAssurance: 
Load balancers

Prevent network performance degradation with proactive issue resolution for load balancers.

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LiveAssurance: DDI

Automated health checks and recommended remediation steps for core network services

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What devices are compatible 
with LiveAssurance?

LiveAssurance is BlueCat’s network observability and intelligence tool that integrates with solutions across core network services, firewalls, and load balancers:

Advanced observability, forensics, and actionable intelligence

LiveNX, LiveWire, and LiveSP are recognized as the best-in-class network observability and intelligence tools.

  • Get deep, unified intelligence across on-premises, SD-WAN, cloud, and hybrid networks
  • Resolve issues in real time with proactive remediation and actionable insights
  • Upgrade network security and performance with forensics capture and analysis

LiveNX

Network performance monitoring from flow, API, SNMP, and cloud telemetry

Learn more at LiveAction.com

LiveWire

Network forensics from enterprise-wide packet capture

Learn more at LiveAction.com

LiveSP

Network observability and intelligence for MSPs

Learn more at LiveAction.com

Deliver more value with observability, root cause auto-triage, and resolution

What’s the difference between network observability and network monitoring? Compared to network observability, network monitoring is limited in two key ways.

First, network monitoring is reactive. Network teams can only resolve issues once they’ve already occurred. Conversely, network observability is proactive—network teams can identify and address potential issues before they wreak havoc on the network.

Second, network monitoring performs simple checks on individual network components to identify deviations from pre-defined thresholds. Network observability uses a wide range of metrics, logs, and configuration information, combined with an extensive knowledge base, to understand the root causes of complex and multifactorial issues.

Auto-triage is an automatic process that gathers diagnostic information, runs analyses, and recommends remediation steps.

It uses observability triggers based on things like performance metrics, security flaws, or configuration drift. Once a trigger condition is met, auto-triage follows a root cause analysis workflow to surface related issues and determine the cause(s). It’s the same workflow your team would perform manually—but it happens automatically at the moment the issue occurs and not hours later.

Once root causes have been determined, go further than other monitoring solutions and get a list of actionable remediation steps to reach resolution. Compiled from the real-world experience of experts, these specific, actionable insights also reduce troubleshooting time.

Use cases

Auto detect issues

with first-touch accuracy

Eliminate manual troubleshooting

and information-seeking

Validate system configurations

for assured compliance

Discover security risks

before they become threats

Leverage proven resolutions

with a knowledge base curated by experts

Ensure availability and uptime

to drive performance everywhere

Benefits

Enhanced visibility

Get a holistic view of your network health to find and fix issues, errors, and performance bottlenecks quickly.

Improved troubleshooting

With auto-triage that finds root causes and recommends targeted solutions for complex issues, never Google an issue again.

Proactive optimization

Continuously monitor and optimize network performance to prevent issues before they impact application performance and end-user experience.

Better collaboration

Unify your view of network and application performance to ensure teams work together to support business objectives.

Leave head scratching behind with a community-powered knowledge base

The best (and only) solution to spiraling network complexity is collective expertise.

Our network observability and intelligence solution is underpinned by a comprehensive knowledge base composed of checks, misconfigurations, and issues gathered from network professionals all over the world.

This repository of best practices, remediation strategies, automation elements, and machine-generated data guides how our solution analyzes metrics and auto-triages issues. Every user gains access to the experience and insight of a global community of network and security experts.

Talk with an expert

Speak to us about network observability and intelligence for DDI, load balancers, and firewalls.

Network observability FAQs

BlueCat’s LiveAssurance product provides network observability: an advanced technique to understand and improve the security and performance of network infrastructure by predicting and auto-triaging issues before they occur.
Network monitoring is limited in several ways compared to network observability.

First, network monitoring is reactive—network teams can only resolve issues once they’ve already occurred. Conversely, network observability is proactive—network teams can identify and negate potential issues before they impact the network.

Second, network monitoring performs simple checks on individual network components to identify deviations from pre-defined thresholds. Network observability uses a wide range of metrics, logs and configuration information, combined with an extensive knowledge base, to understand the root causes of complex and multifactorial issues.
Once BlueCat’s LiveAssurance product identifies an issue, the auto-triage process begins. LiveAssurance automatically runs investigative steps—like gathering additional contextual diagnostic information, or analyzing and running troubleshooting tasks — before passing that information to an engineer, or narrowing down the issue with prescriptive remediation recommendations.
BlueCat’s knowledge base is a comprehensive repository of best practices, remediation strategies, automation elements and machine-generated data that govern how LiveAssurance analyzes metrics and auto-triages issues. It means that every LiveAssurance user gains access to the experience and insight of a global community of network and security experts. 
LiveAssurance uses SSH, REST API, and SNMP protocols to connect and run collection scripts on your management servers (like Palo Alto Networks Panorama or BlueCat Address Manager) as well as the network devices themselves (such as DNS and DHCP servers, firewalls, and load balancers). 

It uses CLI commands, SNMP data polling, or vendor-specific APIs. These scripts run continuously for ongoing analysis of the health and configuration of your devices.
BlueCat’s LiveAssurance product supports a broad range of network and security devices, including firewalls, routers, switches, and core DDI services (DNS, DHCP, and IPAM). LiveAssurance supports products from vendors like Check Point, Palo Alto Networks, Fortinet, Cisco, Juniper, and others.

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Next Steps

Technical resources

Ready to dive deeper? Explore our technical resources.

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Want to speak to someone?

Let’s talk about how our solutions can accelerate your network.

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