Enhance DNS control with BlueCat Edge SPv4
With a multi-service architecture, BlueCat Edge SPv4 now supports simultaneous add-on modules for security, networking, cloud, and branch offices.
BlueCat Edge Service Points 4 (SPv4) upgrades Edge from a single-service DNS resolver into a multi-service, single-platform solution that gives network teams enhanced DNS visibility, control, and regionalized policy enforcement at the network edge. The SPv4 architecture separates the Service Point platform from deployable add-on modules—Security & Identity, Networking, Cloud Resolver, and Branch DDI—allowing simultaneous use of multiple services to improve performance, security, compliance logging, and cloud/on-premises resolution. Operational benefits include scalable regional deployments, cost and deployment efficiencies, resilience through native load balancing and service isolation, and advanced security controls such as ML-based anomaly detection, identity-aware policies, and protections against DGAs and DNS tunneling.
What is the architectural change introduced in SPv4 and why does it matter for network teams?
SPv4 reengineers BlueCat Edge into a multi-service, single-platform architecture by separating the upgraded Service Point platform from the deployable service modules. This allows administrators to deploy multiple add-on services simultaneously on the same platform (for example, running DNS and security on one Service Point while another handles cloud resolution), enabling regionalized and strategic DNS service delivery. For network teams this matters because it increases flexibility and scalability, reduces the need to re-architect or over/under-provision, enables quicker response to changing requirements, and simplifies orchestration and testing of individual services before combining them.
What capabilities do the Security and Identity add-on provide and how do they support incident investigation?
The Security and Identity add-on provides machine learning to detect DNS anomalies including domain generation algorithms (DGAs), enhanced policy enforcement to block/redirect/monitor requests, and the ability to obtain user identity from Active Directory for both internal and external DNS queries (with external identity aided by Cisco Umbrella). It supplies advanced DNS analytics and forensics and stores 14 days of DNS log data in the cloud (with longer retention available for additional cost). These features accelerate remediation and investigations by correlating identity with DNS activity, surfacing suspicious patterns, and integrating with existing SIEM tools.
How do the Cloud Resolver and Branch DDI modules extend DNS resolution across environments?
The Cloud Resolver module is a cloud-native DNS resolver that discovers all DNS zones in cloud environments and creates a unified BlueCat Edge namespace so any cloud or on-premises endpoint can resolve across AWS, Azure, and Google Cloud Platform. The Branch DDI module enables secure, compliant local DNS at branch locations using existing branch infrastructure, supports local internet breakout, offers a cloud-based IPAM console with granular endpoint and geo-analysis, and retains 30 days of DNS logs (extendable). Together these modules enable immediate cross-cloud and on-prem resolution and resilient local resolution at branch sites while providing the management, visibility, and compliance logging needed for distributed deployments.
Since its inception, BlueCat Edge has revolutionized DNS visibility and control at the network edge.
With unprecedented access to DNS query and response data, network teams can establish smarter network policies, optimize traffic, and meet stringent compliance and logging requirements.
Now, a new version of Edge, called Service Points 4, or SPv4, significantly enhances Edge’s capabilities. It offers a multi-service architecture that supports simultaneous deployment of add-on modules, customizable to your enterprise’s needs.
This post will first touch on the core offerings of BlueCat Edge. Then, it will explore Edge’s new multi-service, single platform architecture with SPv4 and the four add-on services currently available. Finally, it will look at the broader benefits of this architecture approach and how you can get started with SPv4 at your organization.

Service Points: The foundation of advanced DNS visibility and control
As the first hop of any DNS query, Edge uses client-facing Service Points to intelligently direct DNS traffic, tame conditional forwarding rules, block malicious DNS queries, and help monitor and collect DNS query and response data for diagnostics and investigations.

Network teams can improve performance with optimized DNS resolution paths, prevent downtime by centralizing resolution, simplify migrations from legacy systems using Intelligent Forwarding, deploy on physical or virtual appliances or in the cloud, and log complete contextual information.
Edge has also supported add-on services like security intelligence feeds or branch office management. But versions 3.x and earlier were built on a single-service architecture. Edge performed its core capabilities with the ability to support only a single add-on, which limited what network teams could do.
Four add-on services now available with SPv4
BlueCat’s reengineered Edge deployment is divided into two components:
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- The upgraded Service Point platform; and
- The services that you choose deploy onto it

With SPv4, you can use the Edge management console to deploy add-on modules. And with SPv4’s multi-service architecture, you can employ those modules simultaneously.
The BlueCat Edge base offering provides core features as a DNS resolver. But additional modules—available for security, networking, cloud, and Branch DDI—have transformed Edge into a multi-service, single-platform solution that provides unprecedented visibility and control of DNS traffic to optimize and secure your network.
Now, the multi-platform flexibility of SPv4 allows network teams to, for example, deploy one Service Point for DNS and security while using another for cloud resolution. With little effort, your DNS service delivery plans can be highly strategic and regionalized.
Below are more details about the four add-on service modules currently available.
Security and identity
With the security and identity add-on, you get:
- Machine learning to better protect your network and detect DNS anomalies, such as domain generation algorithms (DGAs)
- The ability to obtain user identity information from Active Directory for both internal and external DNS queries, including the identity of potential attack sources, and view it in the Edge UI (external DNS identity information is aided by integration with Cisco Umbrella)
- Enhanced policy enforcement and management to block, redirect, or monitor DNS requests based on client devices and resources accessed
- Advanced analytics and forensics of DNS traffic to allow for faster remediation
- 14 days of DNS log data, stored in the cloud, to detect suspicious patterns and activity and support breach investigations, with longer periods available for additional cost
- Integration with your existing Security Information and Event Management tool
Networking
With the networking add-on, you get:
- Unlimited DNS namespaces
- The ability to retry namespaces in the event of downstream resolver failures
- Seven days of DNS log data, stored in the cloud, with longer periods available for additional cost
Cloud
With the cloud add-on, called Cloud Resolver, you get:
- Our cloud-native DNS resolver, which can provide immediate resolution to and across any cloud and on-premises network
- Discovery of all DNS zones in the cloud and creation of one BlueCat Edge namespace for any endpoint in the cloud to resolve against
- Compatibility with major cloud service providers, ensuring that endpoints can resolve across AWS, Azure, and Google Cloud Platform
Branch DDI
With the Branch DDI add-on, you get:
- Our solution for multiple brick-and-mortar branch locations that can deploy secure and compliant local DNS on existing branch network infrastructure, extending resiliency
- Local internet breakout
- A cloud-based console for IP address management, including granular endpoint and geo-analysis of all onsite traffic
- 30 days of DNS log data, stored in the cloud, with longer periods available for additional cost
- Deployment to branch hardware, including the Cisco ENCS 5000 Series
- Coming in a future release: The ability to deploy secure and compliance local DHCP on existing branch network infrastructure, in addition to DNS
In addition, Edge’s multi-service, single-platform design can support additional service modules that may be released in the future.
The benefits of a multi-service platform
Orchestrating various modules using a multi-service platform architecture offers several benefits to enterprises.
- Scalability and flexibility: You can avoid over- or under-provisioning by making regional adjustments to DNS services to improve efficiency. Swapping out individual services improves response times for changing user and endpoint requirements and decreases the time needed to re-architect and re-deploy.
- Cost savings: You can deploy DNS services independently or concurrently with other services. This can reduce costs and accelerate deployments. Test individual DNS services separately and then combine them, all without having to manually manage deployment and communication between them.
- Resilience: You can use native DNS platform load balancing to handle multiple services and potential failures based on demand. Automatically direct traffic to healthy services and isolate unhealthy ones.
- Security: You can foster a zero-trust DNS environment that enhances network security and bolsters the trustworthiness of your network. Keep malicious domains at bay with domain control lists and real-time threat updates. Enforce policies with Intelligent Forwarding and traffic steering. Ward off DNS tunneling, find your most compromised network endpoints, and detect DGA attacks.
Ultimately, investing in a multi-service platform such as Edge allows network teams to focus on driving optimization. In turn, your entire enterprise can innovate faster in an era of rapid change.
Ready for BlueCat Edge with SPv4?
If you’re ready for BlueCat Edge with SPv4, refer to the table below to learn what your next steps should be.
| If you are new to and interested in Edge: | If you are a current BlueCat Edge customer: | If you are a Cisco customer: |
|---|---|---|
| Learn more about BlueCat Edge or dig deeper into Service Points via our DNS Edge User Guide. | Contact your account representative or Customer Success Manager, or email our support team, to learn how you can upgrade to v4. | BlueCat is a SolutionsPlus partner and our solutions are available on Cisco’s Global Price List. Inquire about Edge through your organization’s Cisco fulfillment chain. |