Indeni Insight is your way of knowing where you stand
Notice: This blog post was originally published on Indeni before its acquisition by BlueCat.
The content reflects the expertise and perspectives of the Indeni team at the time of writing. While some references may be outdated, the insights remain valuable. For the latest updates and solutions, explore the rest of our blog
Key takeawaysThis key takeaway was generated through LLMs crawling the page and coming up with an overview of the content.The article describes Indeni Insight, a subscription service that gives CIOs and network architects increased control and visibility by aggregating hard-to-access network data from many organizations to enable smarter decisions on product releases, network health, performance, and license utilization. It explains operational benefits such as proactive support, improved signatures with less noise, monthly health reports, and the ability to benchmark against global data while preserving customer confidentiality. The piece also outlines data protection measures (filtering sensitive fields, encrypted uploads via AWS) and a simple connectivity test to verify access to Indeni Insight services.
What operational benefits does Indeni Insight provide to network teams?
Indeni Insight supplies aggregated, hard-to-access data and global comparisons that help network teams determine whether they are leading or trailing in product releases, how their network health and performance compare to peers, and whether licenses are being used efficiently. Operationally, this enables smarter decisions on consolidation or change, improves proactive support by allowing Indeni to contact customers and help them optimize usage, and reduces noise through better signatures. Subscribers also receive a monthly report detailing the health of their environment to support ongoing operations and remediation planning.
How does Indeni protect data before it leaves a customer’s network?
Before data leaves a customer network, Indeni applies filters to remove confidential information such as IP addresses to prevent exposure of sensitive details. The filtered data is then uploaded to Indeni servers over an encrypted channel via Amazon Web Services, and is protected by the same measures Indeni uses for its own confidential data. For customers seeking additional specifics about protection controls, the article advises contacting the Indeni representative for more details.
How can I verify connectivity from my Indeni instance to Indeni Insight?
Because data is uploaded to Indeni’s AWS servers over an encrypted channel, you can test connectivity by SSHing into your Indeni instance and running a curl command against a test AWS file: curl -v https://s3.amazonaws.com/indeni4it_releases/Test_AWS_access.txt. If you receive a message like “AWS is accessible,” the communication is working. If the test fails, check firewall rules to ensure that traffic to the AWS endpoint is not being blocked. The article also references additional information about the Indeni platform and its crowd-sourced automation capabilities for network and security infrastructure.
With Indeni Insight, CIOs and network architects gain more control and visibility over their networks. It works by supplying valuable insights and hard-to-access data about your network and other organizations’ networks from around the globe – enabling you to make smarter decisions.
Get answers to questions like:
- Are we leading the market in the product releases we are using, or trailing?
- Is our network healthier than other organizations our size, or is there room for improvement?
- How is the performance of our network relative to other networks?
- Am I utilizing my product licenses correctly? Is there room for change or consolidation?
In addition, indeni utilizes the data to improve our service to customers and share interesting insights. With this data we can provide better signatures that provide more value and less noise. With indeni Insight, we can also provide proactive support. It allows us to contact customers that are using indeni and help them achieve the most with it.
Indeni Insight subscribers also receive a monthly report (sample) detailing the health of their environment.
How is the data protected?
Before leaving your network, the data goes through various filters to eliminate confidential information – such as IP addresses. The data is uploaded to indeni’s servers in an encrypted channel and is protected by the same means indeni protects its own confidential data. For more details, please contact the indeni representative you work with.
Who is using Indeni Insight?
As we keep the data of customers using Indeni Insight confidential, as well as their identity, we cannot share this information. What we can do, however, is let you see some of the data being shared on a global basis.
How do you test the connectivity from your Indeni instance to Indeni Insight?
As data is uploaded to our servers via Amazon Web Services, through an encrypted channel, it is very easy to test that communication works as designed. Simply SSH into your indeni instance (using putty, SecureCRT, and the like) and run the following command:
# curl -v https://s3.amazonaws.com/indeni4it_releases/Test_AWS_ access.txt
If you get back a message similar to “AWS is accessible”, you’re good. If you don’t, check your firewall rules to ensure this traffic isn’t being blocked.
You can read more about the Indeni platform here. Indeni is the crowd-sourced automation platform for network and security infrastructure. See Indeni users leverage crowd-sourced knowledge to automate high availability validation tasks savings themselves time and their company money.
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