Just Like Devices Need Software Upgrades, So Do Employees

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Notice: This blog post was originally published on Indeni before its acquisition by BlueCat.

The content reflects the expertise and perspectives of the Indeni team at the time of writing. While some references may be outdated, the insights remain valuable. For the latest updates and solutions, explore the rest of our blog

Key Takeaways
  • Organizations face a growing shortage of network operations talent as they increase dependence on network availability during cloud migrations, platform transformations, and M&A activities.
  • Modern network roles require combined expertise in traditional infrastructure (firewalls, routers, switches), cloud technologies, and programming skills, making qualified candidates difficult to find externally.
  • Investing in structured training before opening new headcount can improve adherence to vendor, security, and compliance best practices and reduce day-to-day troubleshooting workloads.
  • IT leaders should close internal knowledge gaps by exposing staff to new technologies and shifting them from legacy infrastructure administration toward managing network and security automation processes.
  • Effective upskilling paths include expert device training, programming languages such as Python and Indeni Knowledge Language, and automation-focused courses aligned with Agile practices.
  • Industry certifications across vendors (e.g., Cisco, Check Point, F5, Fortinet, Juniper, Palo Alto Networks, Radware, and Indeni) are widely pursued and provide a structured roadmap for developing advanced network and security skills.

Grow Your Talent From Within Through Certifications

As your company transforms from a product to a platform, undergoes a merger and acquisition, or embarks on one of many other business initiatives, your dependency on network availability will only continue to increase. At the same time, IT managers are undergoing (or about to encounter) a massive talent shortage. Did you know, there are over 250K open network operations role on Indeed.com. Why is this?

As organizations move their network, storage and compute power to the cloud, IT needs talent that has deep domain expertise in critical systems (such as firewalls, routers and switches) in addition to an understanding of the cloud technologies, and experience with programming languages. This is one rock star that is going to be hard to find.

Before opening up headcount, approve a training course

With training, administrators will gain the experience they need to ensure devices are consistently implemented to vendor, security and compliance best practices, therefore reducing the amount of troubleshooting during their day to day. Not sure if your team will go to training? Think again. A recent report conducted by Indeni and GNS3 found 75% of respondents indicated that they plan to complete a network certification in 2018.

Simple Steps to Training Programs

To enable network and security professionals to adapt to changes in the infrastructure landscape, IT leaders first must address their internal knowledge gaps by giving employees access to new technologies. The goal is to not make your administrators experts only in the legacy infrastructure, but to give them the tools to grow them into managers of network and security automation processes. Recommended courses include:

  • Expert training on devices they support
  • Programming languages – eg. Indeni Knowledge Language, Python
  • Automation courses – Agile development people, process, technologies

Certifications & courses to consider:

Learn more about Network and Security trends and receive simple recommendations to increase the productivity of your team here.

Did you know Indeni Community has over 1100 professionals with on average three of the certifications listed above? Join now and earn points for helping others that you redeem for training and certification courses.

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