Why BlueCat remote jobs are inherently superior
This article is a first-person account of remote work at BlueCat, describing how remote employment has become a fundamental way of life for the author and how BlueCat has built a supportive remote culture. It explains real-world challenges of remote work—feeling connected, included, and valued—and details BlueCat’s practical approaches such as mandatory video in meetings, equal swag distribution, celebrations, regular in-person meetings, and a culture code developed from employee feedback. The operational impact described includes stronger team cohesion, improved understanding of colleagues, and a sustainable model for hiring and retaining remote talent across geographies.
How does BlueCat ensure remote employees feel included and recognized?
BlueCat ensures inclusion and recognition through several concrete practices. The company requires video to be turned on for meetings to create more human interaction and help convey intent via facial expressions and gestures. BlueCat also distributes branded swag and surprise boxes to remote employees so they don’t feel forgotten, and sends gift cards and handwritten notes for celebrations like birthdays and holidays. These gestures, combined with regular business travel and in-person meetups at least quarterly, create tangible signs that remote employees are valued and remembered.
What role does the BlueCat culture code play in remote work?
The BlueCat culture code is presented as an authentic, employee-driven framework that guides how the company operates, including for remote staff. It was created using extensive employee feedback and road-tested to ensure relevance. The author emphasizes that the culture code is more than policy: it shapes daily interactions, supports remote engagement practices, and contributes to the author’s high job satisfaction, demonstrating that culture at BlueCat meaningfully supports people regardless of role or location.
How often are remote employees expected to meet in person, and why?
Remote employees at BlueCat are expected to be in the office at least once a quarter, although the author notes they personally meet colleagues in person about once a month or more. These regular in-person meetings are used for team building, customer meetings, industry events, and business dinners, which often produce deeper, more personal conversations than typical office interactions. The periodic face-to-face contact complements virtual practices to strengthen relationships and maintain cohesion across geographically distributed teams.
I used to talk about my status as a BlueCat remote employee in terms of addiction. “I’m hooked. I can never go back.”
After four years of remote work for multiple employers, I now realize that it goes a little deeper than that. It’s actually closer to a religious conversion. Remote work isn’t just a habit that I’ve fallen into. It’s a way of life that’s completely changed how I conceive of employment in the first place.
That’s how important remote work is to me now. It’s not just that I’m never going back to the slog of commuting into a physical office. A commitment to remote work is the baseline that I’ll use to evaluate every employer from here on out.
Every analysis of remote workers indicates that I’m not alone. Remote work is here to stay – employees demand it, and employers clearly benefit from it.
What BlueCat gets right about remote work
Not all remote workplaces are the same. It is possible to do remote work the wrong way. Thankfully, BlueCat is one of those companies that does remote work the right way. Through a conscious effort to engage remote employees, BlueCat’s culture code builds up employees, wherever they happen to reside. Here’s what that means to the folks at BlueCat who work from home full time, have a flexible schedule, or are remote part time:
We use video, every time: Every company has its particular videoconference culture. At BlueCat, it’s standard to turn on your video for every meeting. It seems like a small step, but I’ve noticed that makes a huge difference. It’s just more humanizing to engage with someone whose face appears before you. It also helps with understanding someone’s intent when you can see facial expressions and gestures. It’s part of being truly present.
Equal swag opportunity: Like most tech companies, BlueCat gives out plenty of branded clothing and other swag. BlueCat makes a conscious effort to distribute that swag out to remote employees. Random boxes are constantly appearing at my door with t-shirts, socks, hoodies, and other BlueCat paraphernalia. Is it all necessary? Not exactly. But it is a concrete acknowledgment that I’m not forgotten.
Celebrations: When birthdays or holidays roll around, more boxes tend to arrive. The gift cards roll in. There are handwritten notes. It’s a small gesture, but one that says, “BlueCat cares”.
Regular in-person meetings: Remote work at BlueCat doesn’t mean that you never make it into the office. I’m constantly jetting off to meet with my colleagues in Toronto and DC, representing BlueCat at industry events, and attending customer meetings. I was told early on that I need to be in the office at least once a quarter. That certainly hasn’t been an issue – I see my colleagues in person at least once a month, usually more.
Getting to know you: It seems counterintuitive, but I know a ton about my colleagues precisely because I work remotely. The business dinners we have on the road veer off into far more intimate discussions than I would ever have in a professional setting. I know my colleagues’ pets, and they see mine in frequent Zoom cameos. We don’t socialize at arm’s length. We really know each other. That’s an invaluable part of team building.
Remote work and the BlueCat culture
Technology companies like to talk about culture. Sometimes that’s just checking a box, sometimes it’s real. At BlueCat, it’s real. The BlueCat culture code really shines in everything we do, not only as individual employees but also as a company.
The culture code isn’t just something that the People team came up with on a whim. It’s the product of BlueCat employees themselves – an organic expression of who we are and who we aspire to be. Using a ton of feedback gathered from employees, the People team produced the culture code and road tested it to make sure they got it right.
Speaking for myself, I’m not the kind of person who clings to such things or places a lot of value on statements of corporate policy. At the same time, my extreme, undying satisfaction of being a BlueCat remote employee is a testament to the fact that our culture code is relevant to everyone, regardless of the role they play or the place they work.
I get the occasional raised eyebrow when I tell people that I work for a company headquartered in Canada, as if that’s somehow exotic or unusual. But in a sense, this is how we know that the future has finally arrived. The reality of remote work is that the location of a company (and even the nationality of a company) is increasingly irrelevant. You really can work from anywhere in the world. My blood sugar level may increase more than average through the occasional infusion of maple syrup, but otherwise you’d never know.
So if you’re looking for remote positions – ones that actually fulfills the promise of remote work – BlueCat is definitely the place to be. Check out BlueCat’s open jobs and join us!