Key capabilities

• Auto-detection

  LiveAssurance continuously analyzes device metrics to track device health posture, proactively notify users before problems occur (e.g., connection counts approaching the device limit), and avoid outages. Use cases include:

  • High availability verifications: Ensure consistent configuration across clusters and that redundant links and paths are both operational and correctly configured.
  • External services: Monitor critical services for log service, identity awareness, authentication and authorization service, dynamic policies, or dynamic content updates with the latest threat intelligence.
  • Best practices: Get recommendations for vendor-specific best practices and gold standard configuration conformance to avoid outages.
  • Security risks: Enforce compliance with a defined set of internal or external policies and identify device vulnerabilities that matter.
• Auto-triage
  

  Upon LiveAssurance’s detection of an issue, you can autonomously or manually run CLI commands and API queries according to best practices. LiveAssurance analyzes data to determine the cause of the problem, without any human intervention. Analysis results are presented visually in workflow diagrams, along with recommended resolution steps.

  
  
• Validate change requests
  

  Validating changes and identifying signs of an unsuccessful change can be a time-consuming and manual process. With Manifest, LiveAssurance automates the process of validating that services have resumed following change requests. Using automation, Manifest conducts comprehensive snapshot comparisons and generates a record of changes made during an upgrade, patch, or configuration change. It gives IT operations teams peace of mind that critical infrastructure is back to its normal state after applying updates.

  
  
• Automated configuration backup
  

  With LiveAssurance, you can schedule daily, weekly, or monthly device backup to prepare for cases of device failure. This capability is supported for F5 load balancers and select Check Point, Palo Alto Networks, Fortinet, Juniper Networks, and Broadcom Symantec (formerly Blue Coat) firewalls. Check with your sales representative for details.

  
  
• Anomaly detection
  

  LiveAssurance uses machine learning models to identify outliers and unusual behaviors. Awareness of anomalies helps identify early symptoms of emerging issues, allowing you to address them before they become bigger problems.

  
  
• Operations management

  LiveAssurance offers a variety of tools to bolster network operations management and accelerate troubleshooting, including:

  • Visual tracking of critical metrics over time, allowing for correlating issues and timeframes for effective troubleshooting
  • Custom report building and scheduling for devices that are not conforming to best practices, non-compliant, or harbor security risks
  • System-defined reports for payment card industry (PCI) compliance and CVEs
  • Role-based access control to restrict access and assign read-only access privileges for certain users
  • Granular device permissions to allow segregation of information between users, restricting their view to their respective purview
  • Audit log to look back at changes and user activities
• Integration

  With LiveAssurance, you can improve the efficiency of IT operations teams through the integration of email, syslog, APIs, and SNMP traps. Furthermore, users can:

  • Carry out commands using APIs to retrieve information from or post information to LiveAssurance
  • Centralize authentication with Active Directory via LDAP, RADIUS, or SAML 2.0
  • Integrate with ticketing systems such as ServiceNow
  • Integrate with monitoring solutions such as Solarwinds or BigPanda
  • Integrate with data visualization tools such as Grafana or Tableau
• Benchmark infrastructure
  

  LiveAssurance’s cloud-based analytics service contains production data collected from its users to provide proactive customer support. The data includes issues identified in user environments, scripts executed, and metrics collected.