Feeling Overwhelmed? Your Network Monitoring Tools Are The Ones To Blame

Notice: This blog post was originally published on Indeni before its acquisition by BlueCat.

The content reflects the expertise and perspectives of the Indeni team at the time of writing. While some references may be outdated, the insights remain valuable. For the latest updates and solutions, explore the rest of our blog

Key Takeaways
  • IT operations teams are overwhelmed by false alarms from numerous monitoring and performance management tools, making meaningful incident detection difficult.
  • Indeni applies a “fact-checking” approach to alerts, analogous to social media content verification, to reduce false positives and provide preventive guidance.
  • The platform consolidates knowledge from vendor best practices, peer insights, and internal tribal knowledge into a single automated runbook system.
  • Indeni designates certified technology leads (e.g., CCIE, CCSA, CNSE) who serve as subject matter experts and are identifiable via the IKE (Indeni Knowledge Expert) badge.
  • These experts collaborate with developers to convert operational expertise into reusable code that detects and prevents network issues.
  • All detection scripts undergo peer review and final approval before being delivered as validated alerts in the Indeni dashboard, improving alert accuracy and operator focus.

Have you ever found yourself sifting through logs or email alerts from the 101 networking monitoring and performance management tools your company uses? Unfortunately, just like the social media platforms we use, IT ops tools are littered with false alarms.

Along the lines of how Facebook made improvements earlier this year to verify the content of the news with “fact checkers” on their social platform, Indeni has a similar approach to fact-checking the alarms shared with IT pros. Through our fact-checking process, also known as an open development process, you get preventive tips to keep your network up and running versus false alarms.

Consider three sources of IT news. What would you rather have?

  1. Suggestions from the vendor you purchased (eg. Check Point, Palo Alto Networks, Cisco, F5 Networks, etc.)
  2. Tips from your peers
  3. Tribal knowledge from your company.

Indeni gives you all three in one automated runbook platform.

Here’s how Indeni’s knowledge development works:

1. Indeni has designated team leads for technologies. These individuals are decorated with networking certifications such as CCIE, CCSA, and CNSEs. You can identify them with the ‘IKE’ (Indeni Knowledge Expert) badge in Indeni Crowd.

2. We pair certified professionals with coders and translate their understanding of how to uncover issues into reusable code.

3. The logic, commands and final Indeni scripts written by our members are peer reviewed:

4. All scripts are approved by Indeni

5. Delivered in the form of alerts in the Indeni Dashboard

This ensures you avoid false alarms and can get on with your day focusing on strategic projects.

Learn what our community members say about being a part of the Indeni Crowd and take runbook automation for a spin by downloading Indeni today.

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