Tuesday And Wednesday Are The Busiest For NetOps/SecOps Teams

Notice: This blog post was originally published on Indeni before its acquisition by BlueCat.

The content reflects the expertise and perspectives of the Indeni team at the time of writing. While some references may be outdated, the insights remain valuable. For the latest updates and solutions, explore the rest of our blog

Key Takeaways
  • Analysis of alerts from Mar 9 to Apr 5, 2015 shows that Tuesdays and Wednesdays generate the highest volume of alerts for network and security operations teams.
  • The alert-volume pattern suggests that mid-week is the busiest period for operational activity and potential configuration-related issues.
  • A significant portion of alerts are triggered directly in response to configuration changes in the environment.
  • The monitoring system focuses on analyzing configuration changes and generating alerts when potential issues are detected.
  • The correlation between alert frequency and configuration changes supports using alert data as a proxy for operational workload.

Network operations and security operations teams generally work around the clock. However, there are days and times they are clearly busier. Below is a graph that analyzes all of the alerts indeni generated for our customers (those connected to indeni Insight) over the course of Mar 9th 2015 to Apr 5th 2015, according to the day of the week they were generated. At the time of writing of this blog post (Apr 7th, 2015), it was clear that Tuesday and Wednesday are the busiest days. It will be interesting to see if this changes over time, which is probably shouldn’t. To get up-to-date results, click on the image itself.

The rationale behind claiming that the days with the most alerts are the busiest, is that a big portion of alerts issued by indeni are ones that are in direct response to a configuration change. Remember – our job is to analyze configurations as they change and alert when we find possible issues in them.

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