Palo Alto Networks firewalls: Job(s) stuck in pending

Notice: This blog post was originally published on Indeni before its acquisition by BlueCat.

The content reflects the expertise and perspectives of the Indeni team at the time of writing. While some references may be outdated, the insights remain valuable. For the latest updates and solutions, explore the rest of our blog

This is a real life sample alert from the indeni alert guide for Palo Alto Networks Firewalls.

Description:

One or more jobs running on this device have been stuck in “pending” state for more than 30 minutes.

Affected Jobs:

  • EBLRefresh

  • Install

Manual Remediation Steps:
Review the jobs listed above for possible issues. You may want to stop and re-issue the job if possible. For more information read DOC-2259.

How does this alert work?
indeni reviews the current list of jobs on a regular basis by running “show jobs all”. For this alert, indeni looks for jobs that have been stuck in PEND for more than 30 minutes.


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