Palo Alto Networks firewalls: Job(s) stuck in pending

This is a real life sample alert from the indeni alert guide for Palo Alto Networks Firewalls.

Description:

One or more jobs running on this device have been stuck in “pending” state for more than 30 minutes.

Affected Jobs:

• EBLRefresh

• Install

Manual Remediation Steps:
Review the jobs listed above for possible issues. You may want to stop and re-issue the job if possible. For more information read DOC-2259.

How does this alert work?
indeni reviews the current list of jobs on a regular basis by running “show jobs all”. For this alert, indeni looks for jobs that have been stuck in PEND for more than 30 minutes.