BlueCat Named One of the Best Workplaces in Technology for Third Year

BlueCat has been named one of the Best Workplaces in Technology for the third year in a row! What makes working here so awesome? Check out these 3 things.

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This article describes how BlueCat distinguishes itself through people-first workplace practices that earned it multiple 2019 workplace awards, including Best Workplaces in Technology, Best Workplace in Canada, and Best Workplace for Mental Wellness. It details three employee-centered initiatives — a Buddy Onboarding System to support new hires and distribute onboarding effort, a crowdsourced Culture Code of five action statements that translate core values into everyday behavior, and company-wide Ask Me Anything (AMA) sessions that connect employees with senior leaders. Together these initiatives improve new hire ramp-up, reinforce aligned behaviors across functions, and strengthen transparent leader-employee engagement, contributing to employee success and positive workplace feedback.

What is the Buddy Onboarding System and how does it help new employees at BlueCat?

The Buddy Onboarding System pairs each new hire with a go-to person selected by their manager to help them navigate the first months at BlueCat. Buddies assist with practical matters such as ramping up responsibilities, expense form protocol, and locating office amenities, which reduces the intimidation of being new—especially for remote employees. By distributing onboarding effort across multiple people, the system ensures new employees have a team of supporters, speeds acclimation, and frees managers’ time while providing consistent, peer-based guidance that supports early success.

How was BlueCat’s Culture Code developed and how is it used within the company?

BlueCat’s Culture Code was developed through a 100% crowdsourced process in which employees contributed to define five simple action statements based on the company’s core values. Rather than leaving values confined to websites or handbooks, the Culture Code translates those values into everyday, practical behaviors that anyone in the company—from Customer Care and Product Development to Finance and Marketing—can apply. This approach decentralizes cultural definition away from top management, encourages broad employee ownership of workplace norms, and provides straightforward guidance for daily decision-making and interaction across functions.

What outcomes did BlueCat report from holding Ask Me Anything (AMA) sessions with senior leaders?

BlueCat’s AMA sessions, which featured senior leaders across time zones via a dedicated Slack channel, generated positive feedback and enhanced employee engagement. Participants asked a wide range of questions—career advice for new graduates, favorite customers, and how leaders stay current with technological change—as well as lighthearted topics that created rapport. Beyond amusement, the AMAs provided a novel way for employees to connect with management, increase transparency, and foster a sense of accessibility to leadership, contributing to strengthened internal communication and morale.

In a world where tech companies are a dime a dozen, BlueCat is not just another one in the bunch. What makes us different? For starters, BlueCat was named on the 2019 list of Best Workplaces in Technology for the third year in a row. We’re proud to add this accolade to the others we received this year, including Best Workplace in Canada and Best Workplace for Mental Wellness.

The tech industry demands innovation to be relevant and successful. Often, people narrowly believe that framework applies to a product or service. However, the same philosophy applied to a company’s greatest asset, their people, is just as promising.

Here are just of three ways we’re breaking the mold.

Buddy Onboarding System

As a growing company, new people are always joining BlueCat. Being the new kid on the block can be intimidating, especially if you’re working remotely. Our Buddy Onboarding System here ensures each new employee has a go-to person to help navigate their first couple months.

Managers select a person they believe can help their new hire ramp up in the organization. Beyond figuring out new responsibilities, knowing the expense form protocol or where the coffee machines are can be part of that new job stress. That’s where a Buddy comes in.

It’s also no question that onboarding requires time and attention that’s in high demand. Having a Buddy distributes that effort across a group of people. And to the new employee’s benefit, they have a team of people to support their success.

Culture Code

Too often do core values live solely on company websites and employee handbooks. At BlueCat, we have a different approach. We asked how do we apply the core values everyday?

Our Culture Code answers that question. It consists of five simple action statements based on our values.

The Culture Code is straightforward and anyone in the company can use them, from Customer Care and Product Development to Finance and Marketing. The best part is they are 100% crowdsourced from the fine people at BlueCat. Unlike some companies that rely on top management to define a path, we looked to our employees to blaze the trail.

Ask Me Anything

We recently brought the popular trend to BlueCat. For the first of many AMAs, Andrew Wertkin, Chief Strategy Officer, and Petrisa Pecnik, Vice President, Customer Success, answered employees most pressing questions.

From our offices worldwide, everyone joined the dedicated Slack channel and all topics were fair game. So what did we learn from Andrew and Petrisa? Compelling career advice for new graduates, who their favourite customer is, and how they stay ahead of the ever changing tech landscape. But the real gems were finding out which end of the banana do they peel from, who believes a hot dog is sandwich, and which DNS record they identify with.

Following our first sessions, positive feedback flooded in. Aside from the pure amusement an AMA provides, it was refreshing for our employees to connect with the management team in a new way.

Interested in joining the BlueCat family, check out our Careers page.


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Jadecy Kidane is the Marketing Content Manager at BlueCat.

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