September Member of the Month: Rahul Tiwari
Notice: This blog post was originally published on Indeni before its acquisition by BlueCat.
The content reflects the expertise and perspectives of the Indeni team at the time of writing. While some references may be outdated, the insights remain valuable. For the latest updates and solutions, explore the rest of our blog
This article spotlights Rahul Tiwari as the Indeni Crowd Community Member of the Month for September, highlighting his background, technical skills, and involvement with Indeni. It explains Rahul’s three-plus years of experience with Cisco routers and switches, his education in Information Technology from William Carey University, and his career progression from Desktop Engineer to Network Engineer in Pune, India. The article also covers Rahul’s engagement with Indeni — praising its step-by-step guides, Runbooks, automation capabilities, and community challenges — and mentions personal details like his postcard collection and love of inspirational Bollywood music.
What technical experience and skills does Rahul Tiwari bring to his role as a Network Engineer?
Rahul has over three years of hands-on experience working with Cisco routers and switches. His skill set includes configuring and testing layer three protocols, troubleshooting network issues, and managing LAN/WAN environments. These competencies contributed to his career progression from Desktop Engineer at Cybex Technologies to his current role as a Network Engineer in Pune, India, demonstrating both practical configuration expertise and analytical problem-solving abilities.
How has Indeni influenced Rahul’s learning and workflow?
Rahul credits Indeni with providing a guided, step-by-step learning experience through how-to guides and Runbooks, which he finds particularly helpful for understanding products. He values the Indeni Server as an automation tool for IT infrastructure and appreciates the Indeni Crowd forum for its community challenges that facilitate incremental learning. Overall, Indeni’s documentation and community resources have made his experience more structured and educational.
What personal background and interests of Rahul are highlighted in the article?
The article notes Rahul’s academic background with a Bachelor of Science in Information Technology from William Carey University, Shillong, and his career start as a Desktop Engineer at Cybex Technologies. Personal details include his collection of postcards capturing childhood memories and accomplishments, his enjoyment of inspirational Bollywood music—specifically the song Chak De India—and that one of his proudest moments was being promoted to Network Engineer. He also mentioned he would like to automate the ticketing system if given the chance.

Every month we like to showcase one of the many outstanding members of our Indeni Crowd Community. I’m delighted to announce Rahul Tiwari as September’s spotlighted member of the month. Rahul has over three years of experience working with Cisco Routers and has an expansive skill set including hands-on experience configuring and testing layer three protocol, troubleshooting, managing a LAN/WAN environment for Cisco routers and switches, and so much more!
During his high school years, Rahul’s focus was in computer communications which led to his graduation from William Carey University, Shillong with a Bachelor of Science in Information Technology. After university, Rahul’s career started as a Desktop Engineer at Cybex Technologies, a diversified software service provider. Rahul’s expertise and highly analytical, problem-solving skill set prompted his promotion, where he is now a Network Engineer in Pune, India.
Some Facts About Rahul:
Rahul has a personal collection of postcards, snapshots of cherished childhood memories and some of his accomplishments which he can now add Indeni Member of the Month to his list! Rahul is a big fan of Bollywood music, specifically inspirational songs, one in specific; Chak de India. He considers one of his proudest moments to be the day he became promoted to a Network Engineer.
What is the most engaging question you’ve seen in the community?
Indeni & Python
What makes your experience with Indeni unique?
Indeni is helpful for me because it guides me step by step towards learning about products (How-To Guides, Runbooks, etc.) and provides a unique experience.
What has been your favorite part when working with Indeni?
Indeni Server is an excellent automation tool for IT Infrastructure, and also the Indeni Crowd forum because the challenges are a great way to learn step by step about products and its guide.
If you could automate one part of your job, what would it be?
If I could automate one part of my job it would be the ticketing system.