The Rise of the VAR/MSP

Notice: This blog post was originally published on Indeni before its acquisition by BlueCat.

The content reflects the expertise and perspectives of the Indeni team at the time of writing. While some references may be outdated, the insights remain valuable. For the latest updates and solutions, explore the rest of our blog

Key Takeaways
  • The MSP market is rapidly expanding as organizations outsource 24/7 critical infrastructure operations to specialized providers for cost and expertise benefits.
  • Security and confidentiality requirements remain key limiting factors preventing some large enterprises from adopting MSP services.
  • Traditional VARs, historically focused on low-margin hardware sales and higher-margin professional services, are shifting toward recurring revenue models.
  • VARs are evolving into VAR/MSPs by packaging their network equipment expertise and professional services into managed service offerings.
  • Subscription-based pricing models enable better revenue forecasting, higher margins, and more sustainable business models for MSPs and VAR/MSPs.
  • Indeni’s technology and pricing model are being used as a foundational component for MSP and VAR/MSP service delivery, providing deployment flexibility across customer environments.

The Managed Service Provider (MSP) market is exploding. It’s been this way for a few years now. It makes a ton of sense – MSPs can offer something organizations are lacking and for a lower cost: expertise in 24/7 operation of critical infrastructure.

Some, usually larger, enterprises are unable to use MSPs today due to security and confidentiality requirements. However, many who can, choose to use MSPs to run their infrastructure. We, at indeni, are happy to see this trend as MSPs are a great partner of ours. Take Fujitsu, for example, a leading MSP in the UK & Ireland who has converted their MSP offering to run around indeni’s technology.

One thing that we started seeing more and more in 2014 and now 2015, is the rise of the VAR/MSP. Value Added Resellers (VARs) are those who sell network equipment and professional services to large enterprises. Historically, their business was primarily around making a low margin on physical equipment sale (and maintenance) and a higher margin on professional services (design and implementation of projects).

However, much like startups and more established tech vendors have figured out, a recurring revenue stream can greatly increase the business’s profitability. Almost all such vendors today use (or are moving to) annual subscriptions to provide services instead of selling perpetual licenses. It provides them with an ability to forecast future revenues, increase margins and build a solid business.

VARs are now going the same way. They are leveraging their expertise (built through reselling equipment and providing professional services around it) to build strong MSP offerings. Several of our VARs have already begun offering this and many others are in the planning/building process. We’re very happy about this development – as indeni is becoming a core element of delivering these services. Our pricing model aligns with that very well too, so MSPs have considerable flexibility in rolling out indeni across their existing and new customers.

These are exciting times!

Related content

Three armored figures walking toward a futuristic Las Vegas skyline with pyramids, glowing orb, and "Welcome to Fabulous Las

Your journey to intelligent NetOps begins at Cisco Live

Visit BlueCat’s booth or book a meeting now to learn more about how our solutions can help you build a network that supports constant change.

Read more
Stacked colorful wooden directional arrows on a post by a calm seaside with distant hills and blue sky

Replace BIND and ISC with Micetro DNS/DHCP Server (MDDS)

Tired of patching and manually configuring BIND DNS and ISC DHCP? Discover how Micetro MDDS appliances can replace them for modern DDI.

Read more
Row of orange industrial robotic arms positioned along an automated conveyor belt in a factory setting

Automate it all in Integrity with REST v2 API-first DDI management

Discover API-first DDI with Integrity X by using REST v2 to automate DNS, DHCP, and IPAM for scalable, secure network operations.

Read more
Three colleagues at monitors collaborating, overlaid with network, analytics, cloud, and gear icons.

Agentic AI adoption in network observability propels NetOps teams

Network observability is crucial for today’s networks and even more capable with agentic AI, according to new Omdia and BlueCat research.

Read more

⏳ Cisco Live is almost here. Put BlueCat on your agenda for smarter, more secure networks.